Pros
lot of fantastic people are still there, doing an amazing job solving customer's problems. it seems like work/life balance is still important to management, which makes for a happier workforce The focus on customers is still there - mostly - in that there is still a lot of customer research, and a great UI team. Some of the new Intuit products are really useful, and are almost using new technologies
Cons
The biggest issue is a mismatch between what the business strategy is said to be, and what is actually happening in the company. Intuit quickly loses focus - they start a new project that is going to be the next big thing, then 6 months later they switch to something else without giving that project a chance to get off the ground. They also spread the resources too thin, instead of focusing on a few projects and really doing them well. There seems to be a movement in the small business division to stop people from working at home - which seems counterproductive. it will cause morale to plummet, and productivity too. Intuit is a company of meetings - as a manager, I had meetings all day, every day. Management seems to value specific technical skills the most, not the ability to learn and grow, and leadership that used to be the case. Those technical skills will quickly be out of date, and how do you know if those people will be able to learn?