Great Company Large Startup Environment - Service Manager Hopper Employee Review

5.0
9 Jan 2024
Recommend
CEO approval
Business outlook

Pros

The opportunity for advancement is there. Remote work and learning a myriad of systems and technologies. Great people at all levels made working remotely fun.

Cons

They are a travel company yet very few people in management know anything about travel. This led to a lack of direct contracts with operators in the industry. Their over reliance on their competitors led to a vulnerability that resulted in them canning a majority of their North American staff.

Explore other reviews about Hopper

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and team structure is good.

Cons

Little overwhelming and not great futuristic thinking interm's of data

2.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

pay, remote, some good/smart people in pockets

Cons

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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