HomeServe UK - Fast paced and exciting | Glassdoor.ie
  1. "Fast paced and exciting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head of Recruitment in Walsall, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeServe UK part-time for more than 8 years

    Pros

    The pace of change is fast but this makes each day different and interesting. The Company is continually trying to improve things for its employees. It takes the feedback from our employee survey really seriously and generally tries to take action on the back of it. The focus on the Customer is the best I've seen in any Company and it makes me proud to work here.

    Cons

    Can't think of anything.

    Advice to Management

    Keep doing what you are doing. People appreciate that you are approachable and that you listen to then.

    HomeServe UK2019-10-15
  1. Helpful (2)

    "getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head of Marketing in Walsall, PA
    Recommends
    Positive Outlook

    I have been working at HomeServe UK full-time for more than 3 years

    Pros

    role modelling of behaviors and values, investment in training, general levels of moral, share scheme

    Cons

    Walsall, variation in salaries, top heavy structure, decisions by committee

    Advice to Management

    Encourage openness and honesty, engagement surveys shouldn't be a competition

    HomeServe UK2015-06-03
  2. "Very customer centric"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Safety Manager in Walsall, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeServe UK full-time for more than 5 years

    Pros

    Real push to deliver effortless service to customers Determination to always improve Flat organisation with ready access to all leaders

    Cons

    Systems can be a little clunky but lots of investment being made

    Advice to Management

    Keep focused on delivering effortless service to customers

    HomeServe UK2019-12-06

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