Hilton was my first hotel employer - Anonymous employee Hilton Employee Review

4.0
2 Jun 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Heavy focus on training & mentoring as compared to other hotel chains, ample opportunity for advancement, good benefits and respect for life-work balance

Cons

impersonal, monolitic and purely number-driven corporate overlords. most advancement opportunities require relocation.

Explore other reviews about Hilton

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, and great benefits

Cons

Can be slow to adapt to new processes

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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