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      Health First Health Plans

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      Health First Health Plans reviews

      Great for some, not for all - Customer Service Representative (CSR) Health First Health Plans Employee Review

      3.0
      7 Jul 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of training before going on the floor.

      Cons

      Very micromanaged, calls are back to back- if you’re available two minutes before you shift ends you have to take a call- so getting out past your scheduled time happens very often.

      Explore other reviews about Health First Health Plans

      5.0
      11 Nov 2024
      Hrmc associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, automatic payments, stable schedule

      Cons

      Take really long to increase salary

      2.0
      20 Jan 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I guess it was wfh untill it wasn't and was very annoying

      Cons

      Not a meritocracy, more about who you know than what you know

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