Get Set for Poor Management! - Anonymous Employee Get Set UK Employee Review

1.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

There is a wide variety of food places within a 5 minute walk of the office, making for excellent lunch breaks. The high turnover of staff means that you are always getting to know new people and possibly make new friends due to your shared experience at Get Set UK!

Cons

There is an extremely high staff turnover, which increased pressure on remaining staff and provided an inconsistent service to customers as most would not have a consistent employment advisor for more than 6 months. Poor communication from management is an issue, particularly during periods of change and insufficient support during staff shortages subsequently leads to increased workload and unnecessary stress for staff. Management are inconsistent in their practice and there is a severe lack of clear guidance as they seem to be making it up as they go along! There is little to no consideration for employee wellbeing, particularly during periods of sickness or mental health difficulties.

Explore other reviews about Get Set UK

4.0
30 Mar 2021
Recommend
CEO approval
Business outlook

Pros

caring and relaxing atmosphere high proficiency

Cons

extra work general a bit lower salary

1
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Get Set UK Response
3y
Thank you for your review. We are pleased to hear you had a positive experience working with Get Set UK. We are always focused on providing our staff with the best tools to succeed in their roles and create a working atmosphere that will enable them to thrive.
1.0
22 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sad to say I cannot think of any pros.

Cons

HR Team are not friendly, polite, professional. The ones that were have left the business themselves. I don’t agree with Get Set being a Mindful Employer where they support with mental health and wellbeing issues - they are the reason why people in that business have mental health issues. Employees are just a number to management. Disgusting high staff turnover - no one lasts there more than 6 months. Culture across the business is so toxic and poor.

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Get Set UK Response
2mo
Thank you for your feedback. We are sorry to hear that your experience did not reflect the positive environment we aim to create. While we recognise that not every role is the right fit for everyone, we do not recognise the picture described. Many of our managers and leaders have progressed through the business, and we are proud to have colleagues who have been with us from six months through to many years, building meaningful careers and making a real difference to the people we support. Our work can be challenging, but it is also purposeful, and we remain focused on supporting both our colleagues and the customers who rely on us for positive outcomes. It is a shame that the role was not the right fit for you, but we do appreciate you taking the time to share your views. If you would like to discuss your experience further, you are very welcome to contact me directly. Gary
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