Pros
Most of the employees spending time with clients face-to-face do seem to care about the clients. Free meals during your workday. Reasonable PTO. Support you while getting certified.
Cons
The focus is on looks. Effort and money go into landscaping, renovations, etc. Meanwhile there is almost no training for staff, who are underpaid in comparison to similar jobs at competing organizations. Management provides very little supervision. It seems that managers don't want to take responsibility for their decisions, so they give indirect answers? Very confusing. You definitely need solid boundaries to be able to work here. Focus seems to be financial. Clients are routinely kept in treatment longer than clinically necessary due to their insurance. This was occurring well before the financial issues associated with COVID. Organization is routinely understaffed. Counselor 1 and tech positions are constantly needing to cover overtime. When staff schedules go out in the beginning of the month, it is typical that at least 10 shifts per week need coverage. This has been going on since I started working here and according to my peers had gone on for years before that.