ASSISTANT STORE GENERAL MANAGER-CUSTOMER - Assistant General Manager Gap Employee Review

2.0
25 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Discount, Multiple ways to get product for customers, Childrens clothing very affordable . Other locations have a more positive and happier work environment.

Cons

HR did not address real issues or concerns until its too late...Given false promises of relocation upon job openings, Upper management did not ever respond until you needed HR. SOME Management have no actual clothing or fashion experience and are placed in high level management positions, with NO IDEA on how to sell, merchandise, replenish, and train. Many GAP employees whom have been with them for years are allowed to do as they please, versus the Eagle Eye from Upper Management on Any Employee that is from another retailer. They claim you need to have Integrity, however if you question your bosses integrity, you are retaliated against until you can not put up with it any longer....The lack of support I was given was unbearable and I am a VERY SEASONED and Experienced Retail Manager. I have seen and experienced it all, but my treatment was some of THE WORST employee support system I had ever experienced. This makes me very sad to have had this experience with Gap, as I went into the role with Extreme High Hopes. I do understand this is not typical, however upper management in the some stores need a COMPLETE review. Turnover is high, some positions can NEVER stay filled, and staffing is almost a joke. They need to LET PEOPLE do the Job they were hired to do, even if they are not internal promos and have a little faith that they are there to better the brand....

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5.0
19 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere and culture Fun place to work Love the staff Great Benefits

Cons

Hours can be limited during slow times of year

1.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Hourly rate is decent and pays weekly

Cons

Managers think they are above everyone even when they have as much potential as a goldfish in life. We are pushed to get customers to sign up for a store credit card which is one of the worst credit cards I’ve seen. Your worth at this company is dependent on how many credit cards you can get which is so dehumanizing. Horrible culture and company to work for.

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