A nightmare - Anonymous employee Fleet Complete Employee Review

1.0
27 Nov 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Had the chance to work with some amazing people.

Cons

-FC puts a lot into optics and "branding" but the current success of the company is built on the fumes of multiple acquisitions and an all-star marketing team -Numerous examples of “initiatives” undertaken to make the company look good on paper, but it’s opportunistic padding to cover the extremely dysfunctional work environment - High turnover across the company should tell you something -Product is clunky, buggy and sometimes overly complicated for new users, the amount of training it takes to get customers to understand the product is wild -Customer reviews for the product vary from 1.8 - 2.3 -Exec environment is an old boys club -I found most of the exec team unapproachable and generally uninspiring to work for; with the CEO as tone deaf and completely unaware of the breakdowns in multiple places in the company, perhaps he’s too busy running his luxury boutique hotel in Crete to care? -Pandemic lay offs came from top down and seemed arbitrary, LOTS of shock across the company about who was let go and why, little consultation with managers about their staff being cut -CEO was extremely cagey and used a lot of jargon during virtual town halls and dodged accountability left and right during the pandemic, called the telematics sector and the company itself “recession proof”!!! -CEO then proceeded to FLEX his new baby blue Porsche with a luxury bike rack + $10,000 Pinarello bike AND his fine dining patio drinks with the boys on Instagram after the second wave of layoffs at the company during covid-19. This man does not give a crap about his people. -It’s a top heavy org and a company of managers and directors. Lots of overpromising and under-delivery at all levels in all teams -The layoffs have made things worse for staff at lower levels and naturally a smaller group of people have to take on the work of the dozens let go - lots of burnout and a fair share of near mental breakdowns -Scapegoating and holding together business strategy with plausible deniability, a lot of secrets and knowledge hoarding -Very little process, clear communication and common sense for something that is now a mid-size firm and not a startup -A lot of firefighting here so their value of “innovation” seems to rarely be supported -heavy use of office politics and you move up the ranks by playing the game and greasing the right wheels. Merit often counts for nothing.

Explore other reviews about Fleet Complete

5.0
25 Sept 2024
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CEO approval
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Pros

This company values it's employees and treat you as more than just an employee number. Easy to work with and pays well

Cons

Company does not have great "perks" or benefits

avatar
Fleet Complete Response
1y
Thank you for sharing your experience! We’re thrilled to hear that you feel valued and appreciate the supportive work environment. While we’re glad you’re satisfied with the compensation, we understand the importance of competitive perks and benefits and are actively exploring improvements in those areas. Your feedback is essential in helping us create an even better workplace. Thanks for being a valued part of our team!
5.0
14 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Stability and security Structure environment

Cons

Sometimes communication between departments can be non existent

avatar
Fleet Complete Response
1y
It’s wonderful to hear that you found stability, security, and a well-structured environment at Fleet Complete! We’re glad you had a positive experience during your time with us. We’d love for you to stay in touch and follow us on social media to keep up with what’s new. Thank you for your contributions!
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