Advertised as full-time only to be given part-time zero hours contract - Crew Member Five Guys Employee Review

1.0
30 May 2018
Recommend
CEO approval
Business outlook

Pros

Pay is good when hours are available

Cons

Job was advertised as full-time only to be given part-time hours on a zero hours contract Zero hours contract resulting in insecure work and pay Management could have been more honest about what was available Didn't know what I was working from one week to the next

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Five Guys Response
8y
We apologize that scheduling was not communicated to you clearly. We staff our locations to provide optimal service to our customers, but the intention is not to negatively impact our valued employees.

Explore other reviews about Five Guys

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment. Lots of hamburgers available.

Cons

None that I can think of.

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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