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Firstsource Solutions

Engaged employer

It's good however can be boring after some time - Customer Service Representative Firstsource Solutions Employee Review

3.0
3 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Good work environment, support from management

Cons

Pressure to meet stats and hygiene issues

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Firstsource Solutions Response
1y
Thank you for sharing your thoughts! We’re glad to hear you appreciate the positive work environment and the support from management, as these are critical aspects of a healthy workplace. We understand that performance targets can sometimes feel demanding, but they are aligned with business goals and structured for mutual growth. Hygiene issues are taken seriously, and we encourage employees to report any concerns so they can be promptly addressed.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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