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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      good - CSA - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      3 Jan 2024
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The best thing was the process provided work from home, the staff and team leaders are supportive, there was no such politics when i was an employee.

      Cons

      there are none I can tell.

      avatar
      Firstsource Solutions Response
      2y
      Thank you so much for taking the time to leave us feedback. We are happy to know you enjoyed the flexibility of working from home and felt supported by the staff and team leads during your time with us. We follow a culture of collaboration, transparency, and mutual respect among our team members.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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