Phone calls are automatically push through. You don’t get to accept the call.
Screens are recorded. Adds a little pressure.
Grammatical errors cannot happen.
You have to send a email every-time you have pc issues. If you find, it can bring down your acw time.
Pay isn’t enough for the amount of work provided. I believe 23.00 an hour would be fair.
You have to search the fleet vehicle. You can find it by plate, vin number or. vehicle unit number. Next, you search for the employee and then create a claim with minimal information , before it generates to a full claim. Once the claim is created, you go through four module screens that have to be completed.
If guy can’t find the vehicle or employee, you have to do a manual. A manual is an electronic form that requires the same information, that is gathers for the claims system that Elements uses.
You might have to assign a shop but it depends on the claims. Some companies require a no damage estimate , some don’t. Rentals may or may not have to be setup.
You arrange tows for vehicles that are secure or on the side of the road.
Talk time has to be 15 minutes.
