Salary - Customer Service EBS Systems Employee Review

Honestly I don't know any

I worked here years ago but only now got the courage to review. Now in my new company, every single memories ebs feels like constant trauma and bullying. The work they give were unreal and unable to achieve. During my time, I asked senior engineer for guidance and they didn't know how to solve the problem and somehow during the meeting I need to explain why I couldn't solve it. It's impossible to earn the bonus. Work hours are too much. Not to mention seniors there seems to be comfy because the boss couldn't afford to fire them bcs they're the ones who knows the company inside out. I also cannot stand the boss' personality. I wish fresh grad do proper research and check whether you really wanna work here or not.

Working at this company has provided me with great opportunities for growth and learning. The management is committed to setting clear goals and providing the support needed to meet them. The IT industry is competitive, and this company offers a dynamic environment to develop essential skills like customer service, communication, and problem-solving. The team is diverse, and I appreciate the open communication channels where feedback is welcomed and acted upon. Additionally, the focus on improving KPIs motivates me to perform better every day.

Like any fast-growing company, there are challenges with workload, but these are manageable with the right mindset. It’s important to stay organized and focused on priorities, especially in a fast-paced industry.