Worst tech company in Sydney! Avoid - Account Executive Docusign Employee Review

1.0
21 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Some great perks if you are ex salesforce and personally friends with the individual who manages both smb and mm teams

Cons

Not sure where to start here, there are too many to list. Firstly the company is extremely money hungry and this flows down from top level leadership and can be seen throughout the entire organisation. Customer support is atrocious both internally and externally, sales managers act like they are selling in a pyramid scheme from the 90s! By putting huge pressure on individuals to achieve their target at all costs, putting customers, work life balance, and teamwork last. If you have a bad month you’ll be threatened with a performance plan, hr will also bully employees on behalf of managers who are frustrated from loosing a few dollars because you needed to take a day or two off for a weekend away. Huge drinking culture, you are outed if you are not joining them. The only people that do and have done well here are personally connected with senior managers. They bend the rules and promote the people they hang out with on weekends, as opposed to people with years of relevant experience. This has happened time and time again and as a result everyone is leaving, if they haven’t already left. Worst diversity I’ve ever seen anywhere. Everyone who works at this company is from the northern beaches or the eastern suburbs. The docuship has long sailed and now capsized entirely, If you aren’t put off by what you have just read, the targets are impossible to hit and pay is well below industry average. The only good thing about working at the company was the trip to Seattle (mind you the training was pretty boring) but didn’t mind the free holiday! By the way they don’t even do it anymore!

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Docusign Response
3y
Thanks for sharing your feedback. We have your feedback with the leadership team.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
6d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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