Steady Decline - Customer Service Representative Dal-Tile Employee Review

1.0
19 Sept 2017
Recommend
CEO approval
Business outlook

Pros

There are NONE. Go look elsewhere. It's not worth your time. You will regret it. Wasted a lot of years there.

Cons

Horrible, incompetent management at every level. Good ole boy network. SSC managers have their cliques and play favorites. Low pay. Under staffed. Customers are rude and clueless. Money money money is what it's all about. Company does not care about people or safety (hey, OSHA), period. No training. Forcing out​ older employees. BACKSTABBING!

Explore other reviews about Dal-Tile

5.0
23 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Work hard, earn well. Good company to work for

Cons

Growth is stagnant, marketing/merchandising needs help

4.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of resources to accomplish your role. Local teams are wonderful to work for. They like to retain and promote within

Cons

They are a corporation and they decision making based on money-- laying people off and not backfilling to save money. This results in more and more work on the staff that is still there. Yearly raises are common but barely more than a couple precent, always less than cost of living for any given area.

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