Not for the faint at heart - Mail Sorter DHL Employee Review

3.0
9 May 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits nice co workers

Cons

Observed management being rude and disrespectful to employees that spoke English poorly. If you have no bilingual leadership stop hiring people you can’t communicate with in their native language

avatar
DHL Response
3y
Hello, Thank you very much for your feedback. The experience of our employees and the constructive and critical reports help us identify areas of opportunity and implement needed changes. Your comments about management being rude and disrespectful to employees who spoke English poorly is a serious issue. That is a concern to us, and we will investigate this because we believe good management is essential to prevent situations like these. We are very sorry that you have had negative experiences with your team in this regard. Our goal is that you feel respected and valued by us and that we are an employer of choice for you. However, we were all happier that you appreciated the benefits and your coworkers. Best wishes for your future. Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

avatar
DHL Response
6d
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

avatar
DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
See reviews by: Helpful|Rating|Date|All