RUN! - TCO/Flight Dispatcher DHL Employee Review

1.0
24 Jan 2022
Recommend
CEO approval
Business outlook

Pros

DHL and EasyJet makes lots of money off your back.

Cons

1. Working hours and shifts 2. No overtime available to help your colleagues and earn some extra money(and when there is any, you get abused) 3. No holiday slots what so ever 4. You need to get your tongue brown otherwise they put you to work for those that already have it 5. No active Health&Safety officers 6. They are more concerned about the customer not about employees 7. 1-2-1's that nobody cares about 8. "Discretionary" sick pay which translates into "we pay sick to those who clean our ears" 9. You are on your own and have to cover yourself for anything because everyone is looking to blame someone else to cover themselves. 10. No digitalisation 11. Briefings done differently within departments and not on time 12. They don't care if you report any H&S violations or risks until actually something bad happens. 13. Favoritism and discrimination at its finest. And I can go all day long.

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DHL Response
4y
Dear colleague, We appreciate you taking the time to share your experience as a Flight Dispatcher of DHL with us. Our executives, in particular, act as role models for integrity and respect. They have a special role to play in implementing our corporate values: • Create a culture characterized by mutual respect, openness, and trust. • Do everything you can to promote the implementation of the Code of Conduct. • Ensure that the employees under your supervision comply with the Code of Conduct and be a role models of these values in your daily work. • Inform and advise your team about the standards and values set out in the Code of Conduct. • Provide opportunities for others to voice concerns openly and directly. The safety, health, and well-being of our employees are of utmost importance. In adherence to Deutsche Post DHL Group's Occupational Health and Safety policy, statutory regulations, and industry standards, we provide a work environment that is safe and conducive to good health, to preserve the health of employees, safeguard third parties and prevent accidents, injuries and work-related illnesses. We are aware of how important it is for employees to work together within a team and the company as a whole. It is therefore all the less pleasing that you have had to experience the opposite with us. We would be happy to improve this in the future and are counting on your detailed explanation. We are very sorry that you feel that our company does not stand behind its values. Feel free to contact your human resources department and share your experiences/ suggestions for improvement with them. Stay safe, and let us know how we can help, in case you need support. Greetings to Gatwick Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
6d
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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