Pros
There are some terrific people working at Crossover. They believe in the delivery model and want to make a difference. The pay and benefits are excellent and the employees have the opportunity for some equity ownership.
Cons
The leadership is lacking in ways big and small. The CEO is the charismatic guy with the ability to articulate the vision and fire up the employees, however he is an ineffective manager and leader who struggles to make hard decisions and placates whomever he is speaking to leading to confusion and frustration. He annoyingly micro-manages the people he has hired. The COO is the salesman with a heart of gold who also cannot manage but makes things worse by promising clients whatever they want with no thought for how it will work to deliver on the promises he makes. The COO is not a COO but rather the leader of the marketing and accounts team. The Chief Medical Officer (CMO) can be nice and can also be funny but most of the time he is just not reachable when needed, and when reached he is rude. The CMO is not really the CMO...he fancies himself the Chief Tech Officer so he cripples the organization with his hobby. This team of founders was good for the company when it was small but the company has outgrown their ability to do their jobs. The Chief People Officer (HR) was a huge liability but I believe she has been replaced.