Capital One - Nothing | Glassdoor.ie
  1. "Nothing"

    StarStarStarStarStar
    Current Employee - Project Manager 

    I have been working at Capital One full-time

    Pros

    Not too much to talk about

    Cons

    Need more diversity within company.

    Capital One2019-05-14
  1. Helpful (400)

    "Could be great, missed opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Designer in Tysons Corner, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Great benefits. Lots of travel opportunity. Great for some (not for everyone)— especially for people avoiding their families or trying to have an affair. If you don't like your current team, you can often move to another one or relocate to another location. Great opportunity to learn new skills. Some of the leadership is inspiring. Nice workspaces for some.

    Cons

    Gender-biased, misguided, disorganized, competitive structure, reorgs frequent This place is trying to be a start-up with huge enterprise problems—it's awkward. Makes for a lot of wasted effort for people trying to get things done in an innovative way with business-side making the last judgment. Shiny object syndrome. Emphasis on PR moments over fixing real problems. Performance reviews lend to a gender- or... personality-bias when it comes to promotions. Women and/or introverts often get the short end of the stick unless they have a great/shark managers. I've seen the most ineffective game-players get promoted over competent and effective peers who seemed to get punished for actually getting things done and not wasting their energy dick-swinging or taking unnecessary travel. In effect, a lot of the people promoted do not make for the best leadership. Bad management. Too many cooks in the kitchen with product or design, not enough project managers (or none at all). Constant reorganization is exhausting and disorienting. Nobody knows what's going on. Deflates spirit and doesn't help progress.

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    Advice to Management

    Pay attention. Don't just spend money on diversity & inclusion training — really implement some change in the culture. Get organized. Lessen reorgs. Stop acquiring other companies before you can handle what you have. You are not a tech company or a start up, just face it. Just be a better company, spend the money on hiring better engineers instead of on business people from failed start-ups who don't know how... to work effectively in enterprise environments.

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    Capital One2017-04-19
  2. "Good pay and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate From Home 

    I worked at Capital One part-time for more than 3 years

    Pros

    They offered multiple opportunities for schedule changes, pay was more than expected and full benefits even though I was part time. Awesome incentives and group activities.

    Cons

    Mandatory 30 minute lunches during high call volumes. If you are on a 10 hour shift like I was sometimes that full hour is needed. Especially if taking back to back calls all day.

    Capital One2019-09-12

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