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      Booking.com

      Part of Booking Holdings

      Engaged employer

      Booking.com reviews

      Efficient and Friendly Team - Customer Service Representative Booking.com Employee Review

      5.0
      1 Feb 2019
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team culture, great training, free breakfast and benefits, good communication throughout the training and hiring process.

      Cons

      In comparison to some sites, the pay can be seen as low but the benefits offered make up for this and employees are offered salary sacrifices that exempt tax (i.e Ticket Restaurant)

      avatar
      Booking.com Response
      7y
      Hiya and thanks for your review and rating, it really is appreciated. Pay and benefits is always an area that we keep under review and I'm glad you are considering the whole package. We will keep working hard to make BookingGo an even better place to work. Thanks again Ryan

      Explore other reviews about Booking.com

      5.0
      30 May 2026
      Booker
      Recommend
      CEO approval
      Business outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      5d
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      4 Jun 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, make your own schedule

      Cons

      NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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