Used to be a good compnay to work for - no more - Anonymous employee Avaya Employee Review

2.0
20 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Large company, significant installed base, upgrade business. Can be good if you work in US as very US centric in all things. Home working encouraged for most roles

Cons

Avaya bought by private venture capitalist – for splitting up & selling. The market downturn meant Avaya has not been sold, and all possible buyers have withdrawn. They brought in a CEO to handle the downwards restructure and he is still there with no strategy or concept of growth. The biggest error was buying Nortel who were bankrupt .. and inheriting a very old product line, disillusioned staff and a lot of buildings. It was supposed to open up US government sales .. and so unsuccessful they have closed that sale division. The same staff who took Nortel to bankruptcy were put in positions of Senior Management .... and still making the same mistakes. Avaya has an old product line, at least 3 years behind CISCO & Microsoft, it had pushed the difference was its professional services & capability of full managed services - now sold off its managed services to, and running down Professional services as fast as they can. Looks like its going to end up a design & sales only company. Pay rises have been almost non existent for past 5 years, the same for bonuses. Avaya was a great company to work for - sadly no longer the case.

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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