Toxic environment with poor management and safety concerns - Barista 92° Employee Review

Free coffee Flexible hours - if booking far in advance Nice people to work with

Applied as a barista and they made me a key holder without telling me id have that much responsibility. Was given less than a week of training and then a month later I was training someone else. You don’t get paid overtime if you have to stay late because it’s been busy even though they make you work alone. Paid minimum wage for insane amount of work and made to work alone for long periods of time. The worst part about this job is I don’t feel safe and im NOT safe. We have all had multiple experiences with verbal abuse which I know others have too as well as other unsafe situations including someone attempting to break in and actually breaking in. Tried requesting CCTV along with other members of staff and nothing has been done. You need to give insane amount of time if you’re sick but of course, you can’t plan when you’re sick. If you call in they just tell you that they can’t get cover and colleagues are often left working through illness trying to get cover. They make mistakes with rotas and then we are blamed and even given warnings for possible firing because of a mistake they made.

i loved the baristas i worked with! became some of my best friends!

hq and managers do not care about you! you put so much effort in and get nothing in return. being in a train station and starting at 5am alone is scary, staff get verbally abused regularly and are often put in situations with people who are not sober. worked the entire winter with no heater, it got to -8 degrees one day and couldn’t feel my face, hands or feet. then worked the entire summer with no fan and having to wear the thick, black uniform, it got to 32 degrees and staff became very unwell with clear signs of heatstroke. tried to speak to management but they said our approach was ‘too aggressive to get a response’. they offered me a promotion and then ghosted me for 9 months until i left the company. i never got an explanation and multiple managers didn’t help me, turns out the job never existed? hq and managers never bothered to tell me until after i left the company.