Fantastic place to work! - Operations 8x8 Employee Review

4.0
19 Mar 2025
Recommend
CEO approval
Business outlook

Pros

My favorite workplace in my 15+ years working in the IT & Communications industry. Work-life balance is great as this company is pro-remote. I've had 5 different managers here, all of whom were fantastic. I've been promoted twice, with senior job titles and significant pay bumps. I've also received multiple recognitions and awards, some monetary. 8x8 hires great people. My colleagues across the globe and from all different teams are top-quality. Diversity and inclusion are still celebrated, even in 2025. The company heavily invests in innovating its products and services, so it's a culture of constant improvement and excitement.

Cons

Lack of job security. Working for a global tech company, you have to be prepared to be let go any day, regardless of your loyalty, position, or performance. Even though I've not been affected so far, it's unsettling to see so many colleagues abruptly let go over the years. It's been disruptive on a productivity level, and heart-wrenching on a personal level.

Explore other reviews about 8x8

5.0
28 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great talented people working around. Constant Support from team. Great culture

Cons

Under staffed, Product Vision is lacking.

2.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Good health insurance *Company "mental health" days off *Work/life balance *LinkedIn learning

Cons

*You will have to chase several people through several teams before you actually obtain the assistance you are looking for, however once you get to the right team/person, be prepared to be talked to like you're an annoyance rather than a colleague. A lot of "pass the buck" type of mentality, and "that's not our responsibility" attitude, then discover the people/person you're looking for doesn't work there anymore. *They reduce staff under the guise of "redundancies of the role", when they're really moving the exact role to Philippines or other countries as they can obtain more employees for that same paycheck. *Will hire new staff, have you train them, then reduce the positions within that team after you've trained them. *Upper management will promote not based on merit but nepotism, and it's not a secret but up in your face, and will tell you "its not personal". *They will shove the "we care about our people" culture down your throat, when in fact they DO NOT care about their people, especially the knowledgeable ones, they will eliminate those as soon as possible to get fresh blood in, with no knowledge or expertise, and often in other countries so they can pay them less than here. Truth. *Management is top heavy, always has been, no change in sight for this down the road.

3
See reviews by: Helpful|Rating|Date|All