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Eir

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Eir

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Eir Reviews

Updated 30 Mar 2023

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Found 575 of over 609 reviews
3.1
49% Recommend to a Friend
51% Approve of CEO

Found 575 of over 609 reviews

3.1
49%
Recommend to a Friend
51%
Approve of CEO
Eir CEO Carolan Lennon (no image)
Carolan Lennon
180 Ratings
Pros
  • "excellent work life balance and job structure(in 21 reviews)

  • "5 star place to work, good people(in 17 reviews)

  • Cons
  • "long hours angry customers covid(in 9 reviews)

  • "It can be challenging being the face of the business as many customer care issues come to store(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee
      Featured Review

      Great place to work

      25 Jan 2023 - Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great social environment in which you can fine tune your sales skills

      Cons

      I loved this place very much

      Be the first to find this review helpful
    2. 5.0
      Current Employee

      Is a nice place to work

      30 Mar 2023 - Part Time Sales Associate in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Is a nice place to work

      Cons

      Better salary would be nice

      Be the first to find this review helpful
    3. Join the Eir team
      See Our Latest Jobs
    4. 3.0
      Former Employee

      Hot eir

      30 Mar 2023 - Program Scheduler in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home Pay Christmas party

      Cons

      HR constant changing Management Brief case meetings for no reason

      Be the first to find this review helpful
    5. 3.0
      Current Employee, more than 3 years

      Great team

      7 Mar 2023 - Back Office Support in Cork
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You will interact with a great group of people, majority of managers are very fair, friendly and easy to approach.

      Cons

      No career progression and no social aspect on-site compared to precovid, no canteen.

      Continue reading
      Be the first to find this review helpful
    6. 4.0
      Former Employee, more than 3 years

      Great work life balance & benefits

      27 Feb 2023 - Digital Experience Specialist in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of career and structural support.

      Cons

      Lack of overall initiative and creativity. Most people have worked there 30+ years and don't show much drive or ambition.

      Be the first to find this review helpful
    7. 1.0
      Former Employee, more than 1 year

      Absolutely shocking

      23 Feb 2023 - Customer Service Representative in Sligo
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing. All team leaders and all couldn’t do there job and we would get the blame

      Cons

      Everything. Absolutely shocking. Made answer way too many calls than you’re able, had bonus’s but most of them were impossible. The team leaders wouldn’t do there jobs you would have to email them over and over again.

      Continue reading
      Be the first to find this review helpful
    8. 2.0
      Current Employee, less than 1 year

      Would not recommend

      27 Feb 2023 - Sales Agent in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great for entry level employees who want to get some work experience

      Cons

      Company does not treat their employees right

      Be the first to find this review helpful
    9. 3.0
      Current Employee, more than 1 year

      Salary

      2 Mar 2023 - Customer Care Associate in Waterford
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely people to work with

      Cons

      Hard to work with people on calls

      Continue reading
      Be the first to find this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Great

      26 Feb 2023 - Customer Service Representative in Cork
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great atmosphere, solid job, job opportunities, great support

      Cons

      Induction is too fast, no revisions

      Be the first to find this review helpful
    11. 3.0
      Former Employee, more than 8 years

      Varied work but high pressure

      16 Feb 2023 - Department Head in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work was great with varied tasks and a lot of autonomy.

      Cons

      Very little support from senior management. Director level over me didn’t understand job and would rather undermine than support.

      Be the first to find this review helpful
    Viewing 1 - 10 of 575 Reviews
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    Eir Reviews FAQs

    Eir has an overall rating of 3.1 out of 5, based on over 609 reviews left anonymously by employees. 49% of employees would recommend working at Eir to a friend and 44% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Eir employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Eir. This rating has improved by 3% over the last 12 months.

    49% of Eir employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Eir 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

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