Echo Global Logistics Reviews | Glassdoor.ie

Echo Global Logistics Reviews

Updated 19 February 2019
606 reviews

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3.6
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
371 Ratings

Employee Reviews

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Pros
  • "Somewhat uncapped income potential, casual dress code, young office culture" (in 28 reviews)

  • "The work environment at Echo is second to none, no two days are the same" (in 60 reviews)

Cons
  • "Low base salary & takes a while to hit commission, long hours" (in 34 reviews)

  • "Changed commission structure couples times" (in 25 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Client Solutions Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Solutions Executive in Dallas, TX (US)
    Current Employee - Client Solutions Executive in Dallas, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    I have been with Echo Global Logistics for a little under 2 years. Echo is a great place to establish a successful career in the logistics industry if you have the drive to put in the work every day. They provide you with all tools and training needed so that you have the knowledge and skill sets required to become successful. Echo's proprietary technology is second to none and provides a competitive advantage that allows you to establish long term clientele that benefit heavily from Echo's services. The Dallas branch has a great culture and I have established life long friendships with my co-workers. Coming from another freight brokerage, I can say that Echo's commission structure is truly uncapped and allows you to receive the fruits of your labor which is essential in succeeding in this industry . If you are willing to put in the work, you will be rewarded at Echo. Easy onboarding process and no drug test required. Echo is a publicly traded, 1.8 billion dollar company that is respected and thought of highly throughout the Supply Chain/Logistics industry.

    Cons

    In order to make money at Echo you must be willing to put in the work. You will not find success if you expect the clients to come to you. Reps that are willing to put in the work every day are able to establish a consistent book of business and can make 6 figures by year 2 (no joke). With that being said, the job can become frustrating if you do not have a serious drive to be successful. The job is not for everyone, but if you have the drive to succeed this is the best platform to benefit from the work you put in.

    Echo Global Logistics Response

    2 May 2018 – Talent Team

    Love the passion you have for Echo and what you do each day! Appreciate your review!


  2. "Great Atmosphere / Growth Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative in Nashville, TN (US)
    Current Employee - Client Sales Representative in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (Less than a year)

    Pros

    Echo is fun, laidback, and very team oriented. I started this position right out of college, and I love working here. You are selling a service that all companies need, you get to build relationships with clients and grow your own accounts. I came into the job knowing nothing about logistics, and I feel like I have gained very valuable experience wherever my career takes me. There is also potential to make a ton of money just a couple years into the job. Beer Fridays are cool too.

    Cons

    Cold calling gets old...you make 60-80 calls a day. You are also the middle man when something goes wrong. You need to be tough and know how to make things happen.

    Advice to Management

    Care more about long term account management than making big margins on individual little shipments

  3. "Good Starter Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL (US)
    Current Employee - Account Executive in Chicago, IL (US)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Echo Global Logistics full-time (More than 3 years)

    Pros

    Job security - they don't fire people. Peers - all young

    Cons

    Company is very cheap and pinches pennies everywhere. Lip service.


  4. "Overall Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carrier Development Representative in Chicago, IL (US)
    Former Employee - Carrier Development Representative in Chicago, IL (US)

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    Great way to learn sales and build a book of business

    Cons

    Very competitive, fast paced , and difficult sometimes


  5. Helpful (3)

    "Favoritism, long hours, and low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Executive in Scottsdale, AZ (US)
    Former Employee - Accounts Executive in Scottsdale, AZ (US)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than 3 years)

    Pros

    Casual and fun atmosphere, young crowd

    Cons

    Management is not the brightest, which actually serves as a PRO rather than a Con. Zero accountability, which I guess is also a Pro... Basically, you can show up in sweatpants and screw around for a good portion of the day and there is NO chance you'll get fired. If you're not with the "in crowd," they will make your life miserable until you quit. If you're a hard worker, the laziness of 70% of your office will drive you crazy. Certain reps get handed large accounts that pay them 6-figures, and the workers that handle their day to day operations will scrounge by with a maybe-bonus dangled like a carrot on a stick.
    Lots of recent grads not being trained properly and the Lazy Culture is not prepping anyone for a "real" job.

    Advice to Management

    The rampant nepotism needs to come to an immediate halt. PAY YOUR PEOPLE! Subjective bonus structures are embarrassing

    Echo Global Logistics Response

    6 Feb 2019 – Talent Team

    Thank you for your post. As a company, Echo strives to foster a culture of accountability and to live out all of our core values, including to #WorkHard&Hustle. We are always open to our employees... More


  6. "Great Company and Benefits"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Culture and People are great

    Cons

    no cons that i can think of


  7. "Great company to enter logistics."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    #1 rated 3PL company in the country.
    Well known in the industry.
    Never take work home.

    Cons

    Employee development lacking.
    Upper management focused only on growth.

  8. Helpful (2)

    "Cold Call Central"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Dallas, TX (US)
    Former Employee - Inside Sales Representative in Dallas, TX (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Echo Global Logistics full-time (Less than a year)

    Pros

    Fun work environment, constant catered lunches and breakfast, happy hours, young company culture

    Cons

    A lot of pressure from management to meet cold call quotas and new account quotas. Managing shipments is too stressful. Commission structure isn't fair and only benefits 5% of the sales reps.

    Advice to Management

    Stop micromanaging


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager
    Former Employee - National Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than 3 years)

    Pros

    Great culture
    Great benefits
    Great management

    Cons

    collaboration between departments could be stronger
    IT rollouts tend to be disorganized
    work/life balance could be better,

    Advice to Management

    Keep doing what you're doing.


  10. Helpful (1)

    "No incentives whatsoever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Mostly a friendly environment depending on which department you are in

    Cons

    No incentives at all which is causing a high turnover. Company expects you to work as hard as you can but doesn’t offer anything in return which is making people leave. No option to work from home/remote unless you’re a manager. Have to accrue time off which can take a while.

    Advice to Management

    Start listening and pay attention to your employees. Upper management expects so much when we get so little in return