EF Education First Tour Consultant Reviews | Glassdoor.ie

EF Education First Tour Consultant Reviews

Updated 24 Dec 2019

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3.7
75%
Recommend to a Friend
81%
Approve of CEO
EF Education First CEO    Dr. Edward Hult
Dr. Edward Hult
61 Ratings
  1. "Good workplace"

    StarStarStarStarStar
    Former Employee - Tour Consultant 

    I worked at EF Education First full-time

    Pros

    Fun place to work young people

    Cons

    Must be meeting goals to stay, like any sales job

    EF Education First2019-12-24
  2. Helpful (1)

    "Great big-company culture, fun place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tour Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EF Education First full-time for less than a year

    Pros

    employee experience is great, company takes care of you and provides many perks including a huge, modern building with many amenities. people are friendly and nice, culture is one of helping you reach your potential; including lots of one on ones with your managers, trainers, and anyone you want!

    Cons

    tour consultant role is sales heavy with lots of goals you have to reach. salary is low, but it is an entry level job

    Advice to Management

    good job at keeping your employees happy and excited about coming to work. shoutout to angie and mike for all their hard work and taking care of employees.

    EF Education First2019-12-09
  3. "Amazing work atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tour Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EF Education First full-time for less than a year

    Pros

    You can tell that everybody who works here genuinely LOVES this place, which is something that is extremely hard to find these days. EF hires people with amazing personalities and a great work ethic-- these people are amazing to work alongside. Also, every person who works here is passionate about the product.

    Cons

    Don't work here if you arent willing to go out of your comfort zone and challenge yourself every day.

    EF Education First2019-12-09
  4. Helpful (1)

    "Good, Based on Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Tour Consultant in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at EF Education First full-time for more than 3 years

    Pros

    Fun culture, ability to travel, great for relationship builders who like working with normal people

    Cons

    It is really based on your manager what your experience is like here, I've seen people get out of here quickly when they dont like their bosses

    EF Education First2019-11-11
  5. "Micro managing leads to inefficiencies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Educational Tour Consultant in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at EF Education First full-time for less than a year

    Pros

    Downtown core office, travel, beer fridge.

    Cons

    Huge micromanagement! Humiliating in an open concept environment. Pay is low. Always pushed to get new clients even if we were in fact losing money on a tour by booking them with "competitive prices". Work hard play hard with BIG party culture and drinking, including a beer fridge at work (open for special once a month socials).

    Advice to Management

    Trust your employees to do the work they were hired to do. Do not look over their shoulder or publicly humiliate them.

    EF Education First2019-11-22
  6. "Great culture, great people, little pay and mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tour Consultant in Cambridge, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at EF Education First full-time for more than a year

    Pros

    Travel perks, over-the-top company events, fun culture, great people

    Cons

    Slow mobility in moving up in roles, little pay because they know a lot of people want the job

    Advice to Management

    Pay your sales people more so they don’t leave after doing really well to other companies that will give them more money.

    EF Education First2019-10-18
  7. Helpful (4)

    "Fun people and culture but bad pay and management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tour Consultant in Cambridge, MA
    Approves of CEO

    I worked at EF Education First full-time for more than a year

    Pros

    Lots of young fun people, good for just getting out of college, fun activities

    Cons

    Feel like you are in high school, terrible pay, poor management that only cares about goals and making their own money and not concerned with you, you are replaceable, long hours expected with no over time

    EF Education First2019-10-22
  8. "Youthful and energetic organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tour Consultant in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at EF Education First full-time for less than a year

    Pros

    Young energetic team, great benefits and put their employees first

    Cons

    micro management and unreaslistic expectations of goals.

    EF Education First2019-11-15
  9. Helpful (3)

    "Like getting paid (not enough) to go to high school again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tour Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at EF Education First full-time for more than a year

    Pros

    Traveling for free but only if you have never left the states before. You could also just make more money elsewhere and travel on your own without high school children

    Cons

    Management is immature. Bizarre workplace all around. Culture sets out to be "cool" with start up vibes when in actuality you are working for an extremely corporate place. Money is #1 priority, not "mission driven"

    Advice to Management

    HIRE EXTERNALLY. As soon as I left EF I felt a an enormous weight lifted after 2 weeks working elsewhere. Trainings on appropriate workplace culture and dynamics between higher ups and their employees i.e. identifying behavior that is borderline abusive etc. NEEDS to be incorporated at EF. It's like the same people are recycled and moved around on the management level and no fresh insight/outlooks are brought to the table. Folks are hired as managers who have no business managing actual people.

    Show More
    EF Education First2019-11-07
  10. Helpful (3)

    "Toxic, exploitative and very poorly paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tour Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at EF Education First full-time for more than a year

    Pros

    They will insist that traveling and company events are special perks and at first they seem like it. You have no freedom while traveling and once you’re on trips it’s no longer a “perk,” but suddenly a “privilege.” They do have the most flexible sick time policy, and the building is nice.

    Cons

    High school environment and attitude, all the way up to senior management. Managers that are absolutely unfit to manage others and behave in inappropriate, toxic and borderline abusive behavior. Managers Skyping with one employee about another teammate while you’re all sitting in the same pod is one small example. Pay is terrible and even if you do hit goals and benchmarks, your bonuses are contingent on technicalities that are often beyond your control. Insist on a culture of authenticity and sincerity while the meanest people you meet are promoted. Hire right out of college so employees don’t know better and are too young to speak up about illegal overtime and other exploitative behavior. ALWAYS being sued by former employees. Money matters more than anything else.

    Show More

    Advice to Management

    Don’t send all of your employees an article about how the company’s founder is a billionaire and flew all his friends private to Hong Kong for his birthday and then tell them you can’t pay them more. Don’t build a rock wall on campus and then tell your employees you can’t pay them more. When you receive 4+ HR complaints about the same manager, do something! Hire from outside and invest in some management training.

    EF Education First2019-11-07
Found 113 reviews