Does Debenhams pay their employees well?

According to anonymously submitted Glassdoor reviews, Debenhams employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Debenhams. This rating has been stable over the past 12 months.

How satisfied are employees working at Debenhams?

56% of Debenhams employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Debenhams 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Debenhams?

Sales Advisor (598) , Sales Assistant (411) , Sales Associate (265) , Sales Adviser (97) , Part-time Sales Advisor (93) , Supervisor (84) , Retail Sales Assistant (69) , Sales Manager (56) , Retail Assistant (53) , Senior Sales Advisor (48) , Retail Sales Associate (47) , Sales (44) , Customer Assistant (40) , Manager (34) , Customer Service (32)

What are the pros of working at Debenhams according to real employee reviews?

"Shifts can be great if the staff on duty are friendly with you.otherwise its long and crappy till you leave." ((in 308 reviews)); "People generally are nice and approachable" ((in 287 reviews)); "Working here was flexible while I was a student and colleagues were nice" ((in 209 reviews)); "Great working environment and people" ((in 53 reviews)); "Good work environment and colleagues" ((in 36 reviews))

What are the cons of working at Debenhams according to real employee reviews?

"Poor management led me to not be able to fulfil half of the responsibilities of my position." ((in 388 reviews)); "Low pay (maybe as I started as entry level and had low negotiation power.)" ((in 302 reviews)); "managers were rude and demanding" ((in 159 reviews)); "Company expect you to be available whenever suits them and work long hours often missing your breaks." ((in 130 reviews)); "No training was given so you have to rely on your coworkers to help you." ((in 81 reviews))

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Debenhams

Debenhams Reviews

Compare reviews

3.4

56% would recommend to a friend

(3,738 total reviews)

Sergio Bucher

68% approve of CEO

44% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.3

Work/Life balance

3.1

Career opportunities

3.0

Culture and values

2.9

Senior management

2.8

Compensation and benefits

Debenhams has an employee rating of 3.4 out of 5 stars, based on 3,738 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Debenhams employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

4K reviews

1.0

30 Jun 2025

THEY ARE A SCAM

Reviewer

Recommend

CEO approval

Business outlook

Pros

None, they are a scam company and all their reviews are fake

Cons

They hired me for a "job". They send you to a website and give you tasks of reviewing their products, products you've never seen in real life. And to make matters worse, after spending hours giving false 5 star reviews they ask you to deposit money into their account so you can continue to fake buy these products, and promise to pay you back. I've never heard of anything like this. Just looking to take advantage of desperate people

3.0

14 Aug 2019

Saw it coming

Sales manager

Recommend

CEO approval

Business outlook

Pros

25% discount off all Debenhams OB and cosmetics/fragrance.

Cons

Store managers too obsessed with wasting payroll on fixing stores decoratively and bringing in extra staff for senior visits. No progression opportunities for those non-conformists who go against the grain. Sales managers expected to work long hours without extra pay or time back due to staffing reductions.

4.0

3 Jan 2018

christmas staff

Sale

Recommend

CEO approval

Business outlook

Pros

good pay. good hours, nice staff, discount

Cons

line manager, night shifts, no till training

Viewing 1 - 3 of 3,738 Reviews

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Jobs at Debenhams

Assistant Merchandiser

AI & Video Content Creator

Manchester, England

View job

Quality Control Administrator

Quality Control Administrator