Coupa Software Inc Reviews

Updated Oct 26, 2021

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Found 649 of over 692 reviews

4.1
82%
Recommend to a Friend
90%
Approve of CEO
Coupa Software Inc CEO Rob Bernshteyn
Rob Bernshteyn
545 Ratings
Pros
  • "Exciting customer success focused company(in 40 reviews)

  • "Great Culture mixed with a great work-life balance(in 34 reviews)

  • Cons
  • "Typical growing pains of a high growth company(in 19 reviews)

  • "Work-Life balance is not always great(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years
      Featured Review

      Best job of my life so far!

      Apr 30, 2021 - Customer Value Manager in Northeast, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Coupa culture is by far the most differentiating characteristic. The concept alone promotes a unique dynamic between you and your colleagues, one of personal accountability, a bias for action, and a call to stay at task. The inverted org managerial style cultivates personal growth and a mentor-like relationship with management that is far more collaborative vs a more traditional hierarchy. Our recruiting style also reflects our culture and we continuously grow our team with high-quality top performers, innovators, and thought leaders who keep us on the cutting edge, but who also exhibit humility, honesty, and strong leadership skills. Compensation reflects our success, strong performers have room to grow and expand their careers, and the opportunity to carve your own path is there for you to take it. Diversity, acceptance, and tolerance are greatly valued and many charitable opportunities are made possible through the Coupa Cares team. You will always be pushed but also empowered to do your best, and reach further than your goals.

      Cons

      Coupa grows through acquisition, and the pace at which we acquire new technology is currently at lightning speed. If you can't roll with constant change and work through varying levels of structure with the right mindset this might not be the Village for you. Being a part of the Coupa Village means being willing, again and again, to step outside of your comfort zone and go above and beyond the call of duty. There is no room here for complacency or mediocracy, there are no participation trophies, authneticy is a must.

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      9 people found this review helpful

      Coupa Software Inc Response

      Chief People Officer

      Thank you for posting a review!

    2. 5.0
      Current Employee, more than 3 years

      Great Opportunity

      Aug 25, 2021 - Account Development Representative in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great compensation, autonomy, and growth opportunities with an innovative company with ambitions to dominate the spend management market.

      Cons

      There are high expectations and tough targets. Can be a high pressure environment at times. Not for the faint hearted.

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      Coupa Software Inc Response

      Chief People Officer

      Thank you for posting a review.

    3. 5.0
      Current Employee, more than 1 year

      Nominally good compensation, but be ware

      Apr 30, 2021 - Account Development Representative in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast growing, market leading product. Good training.

      Cons

      I keep getting cheated out of compensation. Not cool

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    4. 4.0
      Current Employee, more than 3 years

      Core Values are evident

      May 11, 2021 - Anonymous Employee in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I'm blessed with an amazing supporting manager who has my back, gives me constructive feedback and is invested in my development. I've had a lot of opportunity to learn on the job and take on global projects that stretch me Still feel there's a lot of opportunity here and if you are proactive and are willing to take ownership Strong core values and culture which they work hard to embed, despite being remote

      Cons

      Strong reliance on email to communicate which can be overwhelming, but there are plans to address this in the coming months Needs more structure and transparency around HR policies Taxation on RSUs are typically taxed at marginal rates of tax, USC and PRSI so may seem generous at first, but once the tax is taken out it's unfortunately not as lucrative.

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      1 person found this review helpful
    5. 1.0
      Current Employee, less than 1 year

      Chaos management

      Mar 3, 2021 - SRE Engineer in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Compensation and really nice benefits

      Cons

      SRE are not engineers, they are "ticket closers"

      7 people found this review helpful

      Coupa Software Inc Response

      VP, Talent

      Thanks for providing a review. Coupa's Site Reliability Engineering approach is based on industry-standard DevOps practices that often have communication with Developers and Technical Support through tickets. I encourage you to speak with your supporting manager about your ideas on improvements that can be made. If you're not receiving support, please escalate to the leadership team so that they can better understand the challenges and work to support changes that will help us all grow.

    6. 4.0
      Current Employee, less than 1 year

      Great potential

      Feb 12, 2021 - Technical Support Engineer in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great stock share Good opportunity to improve your technical skills

      Cons

      Long shift, short break(30 min) High volume of tickets Micro management quite push

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      Coupa Software Inc Response

      Chief People Officer

      Thanks for posting a review!

    7. 5.0
      Current Employee

      Best place to work

      Jan 20, 2021 - Associate Development Representative in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of support from team members when starting, large amount of resources to aid you

      Cons

      none that i have experienced yet

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      Coupa Software Inc Response

      Chief People Officer

      Thank you for posting a review!

    8. 1.0
      Current Employee, more than 1 year

      Hh

      Feb 15, 2021 - Technician in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great perks perks perks perks

      Cons

      Bad vibe vibe vibe vibe

      3 people found this review helpful
    9. 5.0
      Current Employee, more than 3 years

      An exciting place to work

      Nov 18, 2020 - Manager, Deal Desk EMEA in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helping to build a company that will rival any in the Software business

      Cons

      Being successful is hard work

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      Coupa Software Inc Response

      Chief People Officer

      Thanks for posting a review!

    10. 3.0
      Former Employee, more than 1 year

      Set your priorities!

      Oct 21, 2020 - Anonymous Employee in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary and benefits, good location, many pto days, onboarding at the HQ,

      Cons

      As to the sales teams based in Dublin, be aware that there are more mature markets (UK/I and maybe France) whereas some markets like DACH and Iberia need a lot of work. The latter lack in solid marketing investments to generate inbound and outbound activities. The partner ecosystems in those regions are weak. The pipe and sales expectations are quite high but the means to reach those targets are not given to SDRs and AEs. Coupa is an expensive software that has long integration times and the overall sales cycle is large, SDRs and sales targets cannot be reached through bad designed outbound activities only as expected. Competition against SAP is though especially in some regions so be aware of that.

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      4 people found this review helpful
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