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Compass Group USA

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Compass Group USA

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Compass Group USA Reviews

3.7
68% Recommend to a Friend
Compass Group USA CEO Gary Green
79% Approve of CEO
3.7
68%
Recommend to a Friend
79%
Approve of CEO
Compass Group USA CEO Gary Green
Gary Green
604 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Used to be a caring company that was great to work for and had good benefits.(in 134 reviews)
  • "Great people and place to work(in 61 reviews)
  • "Good work life balance in the Eurest sector(in 33 reviews)
  • "Many opportunities for learning and developing in role(in 24 reviews)
  • "Such a great work environment(in 18 reviews)
Cons
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Found 1,561 of over 2K reviews

Updated 16 Sept 2023

    1. 1.0
      10 Jul 2023
      Bartender
      Former Employee, more than 1 year
      Romulus, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you complain alot or are of the male gender you can get whatever you want!

      Cons

      Management is a nightmare, they do not know what they are doing, promote chaos and enjoy employees that bring chaos to work, they go against health codes, SOP's and THEY JUST DON'T CARE. They are usually m.i.a, and don't count on any support if you have any issues that hinder you from doing your job, and you can count on having to deal with the most unbelievable issues, it's shocking!!!

      1. 3.0
        17 Aug 2023
        Assistant Manger
        Former Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Full benefits and long-term job security.

        Cons

        No concern for family responsibilities and necessities. I worked for Chartwells for the Comal ISD . The distric management forced me to bring doctor's notes to work while Iand my 7 year old daughter had two strains of the flu. Both my daughter and I were running temperatures in excess of 102 degrees. This was the attitude anytime anyone was sick or needed to take off for any reason. They do not pay a competitive wage for the area and are very low compared to other Compass Group subsidiaries like Bon Appetite. Previous to this location I had been employed with Compass Group for over 10 years and enjoyed their support and care for their employees obviously Comal ISD was under very poor managment.

      2. Join the Compass Group USA team
        See Our Latest Jobs
        1. 4.0
          9 Sept 2023
          Head Cook
          Current Employee, more than 5 years
          Greensburg, PA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great people and place to work

          Cons

          Short staffed because very few people want to work nowadays. Us hardworking employees get paid the same or even less than the new hires.

          1
          1. 4.0
            16 Sept 2023
            General Manager
            Current Employee
            Minneapolis, MN
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Good work life balance in the Eurest sector

            Cons

            Training and Onboarding could be better

            1. 4.0
              6 Sept 2023
              Night Custodian
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              The pay is $16.37 hour

              Cons

              They are constantly under staffed and have a high turn over. They don't always have the supplies needed. The equipment is and has been broken for over a year. There're also issues within the management keeping thier jobs.

              1. 1.0
                15 Sept 2023
                Food and Beverage Manager
                Current Employee, more than 8 years
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Good benefits, discounted meals and good 401k

                Cons

                Upper mgt has favorites. HR is biased. No work life balance. The manager calls you while on vacation. You're expected to work while on vacation.

                1
                1. 4.0
                  1 Aug 2023
                  Registered Dietitian
                  Current Employee, more than 5 years
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great resources for recipes and menu building. Good reimbursement for licensure.

                  Cons

                  When the contract ends with a client, the employees are given very little notice. They do not give enough time to let employees use up PTO/Sick/Vacation time and it is not paid out. All that time earned is just kept by the company. Once the contract ends, immediately all email and access is cut off. Recruiters are not helpful with setting up new job opportunities within Compass and their sectors. High turnover in staff and managers. FSD managers are too focused on numbers so they can get their $50K bonuses and employees suffer as a result.

                  1. 5.0
                    7 Sept 2023
                    Multi Unit Food Service Director
                    Current Employee, more than 10 years
                    New York, NY
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Benefits, multi-divisions, largest food service contracted company

                    Cons

                    depends on the division, can be underpaid

                    1. 3.0
                      28 Aug 2023
                      Assistant Account Operations Manager
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      - many sectors allow for opportunities in different fields

                      Cons

                      - poor management relationships, not available to support front-line and lower level managers

                      1. 3.0
                        14 Aug 2023
                        Event Coordinator
                        Former Employee, more than 1 year
                        New York, NY
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Kind and supportive peers and plenty of opportunities to take on big projects

                        Cons

                        Unprofessional management & long hours. Managers have open disagreements with one another and frequently communicate conflicting advice/requests to team members.

                      Viewing 1 - 10 of 1,561 Reviews
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                      Compass Group USA Reviews FAQs

                      Compass Group USA has an overall rating of 3.7 out of 5, based on over 1,616 reviews left anonymously by employees. 68% of employees would recommend working at Compass Group USA to a friend and 62% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Compass Group USA employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Compass Group USA. This rating has improved by 1% over the last 12 months.

                      68% of Compass Group USA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Compass Group USA 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

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                      Case Manager

                      I applied to 4 jobs last week. Two companies replied that thy are reviewing my application and I have an interview tomorrow with a third. The company I'm interviewing with is the one I'm least interested in of the four, though it is better than my current job. What is the etiquette if I'm offered a job with this company but I want to wait and see what response I get from the other 3? Should I tell the company I need a couple weeks to decide, or be up front that I'm waiting for other offers? Or?

                      2
                      2 Comments

                      Underwriter

                      During my interview with a Vice President, he mentioned that the "background check" had been reviewed. He brought up cities I had lived in at one point, even though I hadn't included that information on my resume or LinkedIn profile, though it is accurate. Additionally, he was aware of my entrepreneurship experience, which I had not disclosed anywhere. I'm curious about the source of this information. I'm currently progressing through the interview rounds without any offer or signed documents.

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                      5 Comments

                      Reviews by Job Title

                      • Executive Chef(50)
                      • Food Service Worker(35)
                      • Manager(28)
                      • Cashier(27)
                      • Chef Manager(26)

                      Compass Group USA Photos

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                      Compass Group USA photo of: Our talented Chefs at a Compass Community Council
                      Compass Group USA photo of: Babson
                      Compass Group USA photo of: SJF College
                      Compass Group USA photo of: Team Picture
                      Compass Group USA photo of: An evening of networking at the Compass Community Council (CCC)
                      Compass Group USA photo of: Stop Food Waste Day
                      Compass Group USA photo of: CGTA Celebration
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                      Glassdoor has 1,616 Compass Group USA reviews submitted anonymously by Compass Group USA employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group USA is right for you.