Citizens Bank Reviews | Glassdoor.ie

Citizens Bank Reviews

Updated 17 Nov 2019

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3.4
61%
Recommend to a Friend
85%
Approve of CEO
Citizens Bank CEO Bruce Van Saun
Bruce Van Saun
733 Ratings
Pros
Cons
  • "Sales goals were sometimes unrealistic(in 109 reviews)

  • "Upper management is totally disconnected from the reality(in 105 reviews)

More Pros and Cons
  1. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Representative 

    I have been working at Citizens Bank full-time

    Pros

    I am looking forward to advancement opportunities in the company.

    Cons

    Noe that I have come across.

    Citizens Bank2019-11-17
  2. "Really relaxed and easy going"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Wealth Management Intern in Johnston, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citizens Bank full-time for less than a year

    Pros

    Free hot chocolate/coffee great cafeteria flexible work hours Amazing boss Amazing co-workers

    Cons

    Was mostly backend work and did not get to learn as much as i'd like

    Advice to Management

    Give interns more opportunities to grow outside of the specific area they work for the summer. If they are in wealth management, allow them to learn from the FAs in wealth managemetn.

    Citizens Bank2019-11-16
  3. "Citizens Bank - A Great Place To Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for more than 5 years

    Pros

    - Forward-thinking management - Service and value-oriented corporate identity - Performance-based compensation and benefits

    Cons

    - None worth mentioning at this time

    Advice to Management

    - Continue on your current path - never be satisfied with where we are as a company

    Citizens Bank2019-11-11
  4. "Universal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Banker in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for less than a year

    Pros

    Nice place to work Career advancement program

    Cons

    Too much concentration on sales

    Citizens Bank2019-11-09
  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Credit Officer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for less than a year

    Pros

    - All the resources of a big bank without all the bureaucracy - Smart and capable leadership - Growing company in an industry that isn't growing much

    Cons

    - If you're used to lots of routine and manuals for everything, it's a little harder to adapt

    Citizens Bank2019-11-05
  6. "Great place to initiate career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Banker 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for more than a year

    Pros

    More money less teller work

    Cons

    More sales goals and pressure

    Citizens Bank2019-11-04
  7. "Super regional bank with potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for more than 3 years

    Pros

    Flexible schedule and work environment Pay is as expected, based on state, job and band (not the same as larger banks)

    Cons

    Ability to advance or have other opportunities may be limited by location

    Citizens Bank2019-11-03
  8. "High opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Universal Banker 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Citizens Bank full-time for less than a year

    Pros

    Amazing culture. Many opportunities But high risk for everything you do

    Cons

    Hard to sell the products since it’s a smaller bank

    Citizens Bank2019-11-03
  9. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time for more than 8 years

    Pros

    great benefits some of the managers are wonderful upper management needs some direction

    Cons

    in store hours are long not life balance

    Advice to Management

    open, direct communication with employers

    Citizens Bank2019-11-15
  10. "good manager"

    StarStarStarStarStar
    Former Employee - Personal Banker 

    I worked at Citizens Bank full-time

    Pros

    good manager and district manager

    Cons

    slow system, very sales oriented.

    Citizens Bank2019-11-12
Found 2081 reviews