CenturyLink Reviews

Updated 4 Jul 2020

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3.0
48%
Recommend to a Friend
52%
Approve of CEO
CenturyLink CEO Jeff Storey
Jeff Storey
483 Ratings
Pros
Cons
More Pros and Cons
  1. "Good Finance experience & well rewarded"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenturyLink

    Pros

    Lots of scope to learn & gain experience. Good systems, & systems migration work. Very international, working with many colleagues from different countries. Good bonuses.

    Cons

    Busy month ends, with extra hours required. Challenging managers who put some pressure on staff. Limited internal promotion possibilities.

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  2. Helpful (1)

    "A diseased and toxic mess of a company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenturyLink full-time

    Pros

    In my department at least, the work was varied, sometimes even cutting edge.

    Cons

    Staff are underpaid around 20 to 30% below the market value of their work. This in turn leads to needless churn of staff with irreplaceable experience. So when one leaves to join a real company, they inevitably recruit their colleagues, so I saw specialist teams gutted of 75% of their staff in a six week span. HR in particular openly abuses the staff. They lied, ignored complaints, forced pay cuts on staff and denied staff their benefits by simply ignoring requests. I personally managed about 15% of all traffic on the planet, and was paid less than a municipal bus driver. Other delights I experienced included a corrupt and incompetent senior manager actively sabotaging my department, and putting $100m in annual revenue at risk, just so he could ingratiate himself with his new manager.

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  3. "Engineer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at CenturyLink full-time

    Pros

    Nice and friendly work atmosphere. Well organized and great performing. A lot of inside job oportunities and room to grow.

    Cons

    Budget cuts could sometimes get in the way of traveling or training. Beurocracy sometimes took longer than expected and needed.

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  4. "Good Company With Ok Benefits, Always Helping Employees Grow"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outside Sales Manager in Portland, OR
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at CenturyLink full-time for more than a year

    Pros

    Some real creativity and freedom within the role.

    Cons

    Metrics and data that was incorrect

  5. "So-So experience to be honest"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Operations Service Manager 

    I worked at CenturyLink full-time for more than 10 years

    Pros

    Nation's 2nd largest carrier. They're not going anywhere anytime soon.

    Cons

    Multiple layoffs over my 12 years. Management does not promote career growth very well.

    CenturyLink Response

    July 6, 2020

    Thank you for your review. CenturyLink has a history of growth through acquisitions. As the needs of the business change; we must evaluate our workforce and transform accordingly, to ensure we are able to meet customer demands and remain an industry leader. Unfortunately, at times that means lay-offs and/or reorganizations are needed to drive our transformation. Those decisions are difficult and are not something we take lightly. We have taken extensive and innovative measures to create a company culture, reflective of who we are, and who we want to be.

  6. COVID-19

    "An expert financial analysis using data analytics"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in New Century, KS
    Approves of CEO

    I worked at CenturyLink full-time for more than 10 years

    Pros

    I was given a lot of autonomy to partner with other organizations and build our business.

    Cons

    The company was undergoing profit reduction due to the Covid-19 impact to their customers and had to undergo headcount reductions, like many other companies. The company's revenues continue to contract and it has a heavy debt load, which makes it challenging to recommend working for a company in this disposition.

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  7. "Level 3 was a great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vice President in Broomfield, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CenturyLink full-time for more than 10 years

    Pros

    Always new challenges and opportunities

    Cons

    Stability and constant change and budget cuts

    CenturyLink Response

    June 30, 2020

    Thank you for your review. We are happy to see you enjoyed your time at CenturyLink!

  8. "Awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Media Specialist in Monroe, LA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at CenturyLink full-time for more than a year

    Pros

    The pay is awesome for the workload

    Cons

    The scheduling sucks. The center should be 8 to 5 but it’s open until 6.

    CenturyLink Response

    June 30, 2020

    Thank you for your review! We are happy to see you enjoy working at CenturyLink. As a current employee, I encourage you to speak with your manager regarding any scheduling related issues you are experiencing.

  9. "Work Life Balance"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenturyLink full-time for more than 3 years

    Pros

    work life balance Able to learn and work on new technologies

    Cons

    There is some miscommunication between onsite and offshore it will impact on person performance.

    CenturyLink Response

    June 30, 2020

    Thank you for leaving a review. We are happy to see you were able to learn new technologies while employed at CenturyLink!

  10. "Slow Digital Technology Adoption"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at CenturyLink full-time for more than 5 years

    Pros

    Benefits, flexible schedules and people on the front lines

    Cons

    Slow to transform into a true digital company behind the scenes. Senior leadership most employees have old telecom mindset.

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    CenturyLink Response

    June 30, 2020

    We are working hard on our digital transformation and seek to continuously improve our processes, create a more simplified product suite and exceed customer expectations. We are glad to see you enjoyed the benefits, flexible schedules and people at CenturyLink, thank you for writing a review.

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