Care UK Nurse Reviews

Updated 21 Jun 2020

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3.5
75%
Recommend to a Friend
Care UK CEO Mike Parish
Mike Parish
0 Rating
  1. "CareUk"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Nurse in Chester, England
    Recommends
    Positive Outlook

    I have been working at Care UK full-time

    Pros

    The pay is brilliant for a nurse

    Cons

    I do not have any

  2. Helpful (1)

    "Climbing opportunities"

    3.0
    Current Employee - Registered Nurse in Enfield, England

    I have been working at Care UK full-time for less than a year

    Pros

    Great team Great place to work. Learning is good

    Cons

    It can become repetitive. Shortage of staff

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  3. "review new home new team"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse in Witney, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Care UK full-time for less than a year

    Pros

    brand new home, luxury for residents. Nice to be in at beginning. fabulous deputy manager, very knowledgable and supportive.

    Cons

    delay in getting residents very depressing staff room, unable to relax in staff room or use phone corperate approach affects flexibility of resident care and staff diversity

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    Care UK Response

    June 3, 2019Recruitment Marketing Coordinator

    Thank you for your review. It’s encouraging to see positive feedback around the quality of our newly built care homes and we are thrilled to hear that you value the support of your deputy manager. It’s concerning reading a reference around an inadequate induction, whilst we continue to be committed to providing a thorough and supportive induction to all colleagues, we recognise that there is always room for improvement and we appreciate your honest feedback. Your opinion is important to us and your comments have been passed on to the regional director for review. We also have a Colleague Voices forum, which has been running for 10 years now, and provides us with the opportunity to get feedback and new ideas from all our colleagues. Make sure you take the opportunity to talk to the rep from your home who can bring the ideas along to the next meeting. We wish you well for the future, Care UK Careers

  4. "Not the best"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Nurse 

    I worked at Care UK full-time for more than a year

    Pros

    Residents and staff, were all great.

    Cons

    Very poor company. All top heavy with management

    Care UK Response

    June 26, 2019Recruitment Marketing Coordinator

    Thank you for taking the time to provide your comments. It's concerning reading a reference which does not reflect our values here at Care UK. We take all feedback on board and your comments will be passed on for review. We wish you well for the future, Care UK Careers

  5. "Care UK from good to better"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse in Chelmsford, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Care UK full-time for more than 3 years

    Pros

    Good pay rate, increasing every 6-12 months to match with the competition Great time off from work on annual leave holidays Access to plenty of extra shifts Ideal deputy manager and CLN which work close to senior staff Outstanding CQC rated environment Flexible shifts and enough room to develop if interest is present

    Cons

    No sick pay scheme for current level of staff Limited nursing or senior staff contracts to up to 45 hours Employer is forced due to staff shortages to move you on nights or out from nights Unstable environment due to some non-interested newcomers in domain No scheme of increasing salary by % for each year remaining together

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    Care UK Response

    February 25, 2019Recruitment Marketing Coordinator

    Thank you for your 4 star review. It’s great to hear that you have benefited from flexible shifts, career development and annual leave. We value your positive feedback around management and colleague engagement, and will pass your comments on to the Regional Director. We recognise the value of a healthy work life balance – so do offer flexible working hours. The number of colleagues working in a home is determined using a method which is widely used across the care home sector to ensure we are able to respond to residents’ needs. We continually monitor the number of colleagues on duty and make adjustments where necessary. Salaries are determined by a number of factors and aligned to the local market . Care UK is committed to ensuring that all of our colleagues are the right people, motivated to provide the best care to residents. To achieve this our recruitment processes are fair and robust and do include at least two stages of selection process to ensure the best people are selected to work across our homes. We thank you for taking the time to provide your comments, Care UK Careers

  6. "Poor standards of care."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Nurse in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Care UK full-time for less than a year

    Pros

    Appears to have good standards of care outside of the facility I worked at. Have employee perks scheme with numerous benefits.

    Cons

    Given a start date at a custodial facility, however when arrived not expected. Not given any induction details or pack. Training consisted of sitting with staff in staff room or clinical room. No actual training. Line manager cancelling shifts of staff members and not informing them. Line manager changing shifts without telling people. Being asked to manually move a bed bound patient without any patient movement equipment i.e. hoist or even slide sheets. No stock of clinical supplies, even running out of gloves. HR error meaning wrong tax code despite being given all the paperwork on 1st day. Sent a threatening letter to state I had been overpaid by £180 4 months after leaving the role and had 7 days to pay this or face action.

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    Care UK Response

    February 25, 2019Recruitment Marketing Coordinator

    Thank you for taking the time to write to us on Glassdoor. We were really concerned to hear about your experience. We would like to say thank you for your hard work and we wish you all the very best. If you would like to give us further feedback please feel free to email us at recruitment@careuk.com Care UK Healthcare

  7. "Care uk"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Nurse in Tamworth, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Care UK full-time for more than 3 years

    Pros

    Managers approachable. Good for training. Negotiable pay.

    Cons

    Some places pay less than others. More holidays!!

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    Care UK Response

    January 18, 2019Recruitment Marketing Coordinator

    Thank you for your 5 star review. It's great to hear you enjoy working at Care UK and that you see our values in action. We recognise the value of a healthy work life balance – so do offer flexible working hours. We also offer a holiday purchase scheme to employees wanting to take holiday outside of their allowance. Salaries do sometimes reflect the local market for certain roles. Thank you for taking the time to leave us feedback.

  8. Helpful (4)

    "Some things never change..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Nurse in Ware, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Care UK full-time for less than a year

    Pros

    It's marginally better than trying to survive on JSA, but only in the way that having chronic diarrhoea is marginally better than having chronic constipation. Home Manager ISNT racist against white people. That's just some Daily Mail nonsense, no doubt from someone who is a bit of a bigot. This person has clearly mistook the managers inability to manage for something else. This person probably also says "I'm not racist but...". A lot.

    Cons

    It's good to see some things never change. In the same way Nigel Farage is bound to blame immigration for stepping on a plug, this care home manager continues to have her favourites, refuses to staff the home properly, refuses to respect, and nurture her entire team, and is rude to anyone who doesn't fit into her rectum. I have nothing but the utmost sympathy for anyone who has the misfortune to work for her. She is incapable of getting a rota out in a timely manner, incapable of looking at her previous rota to ensure her staff haven't just worked five long days in a row (despite only being contracted to do 40hrs, but hey, don't complain, she'll just discipline you for trying to stand up to her!), incapable of ensuring shifts are adequately staffed (because agency is expensive, and she's all about the budgets, who cares if it's "safe" or not!), and is honestly the worst manager I've ever had the misfortune to work for. Her clinical staff work hard to cover her backside, but she's got no thanks for them, and I genuinely pity to poor clinical lead here, she's doing her best, but it's like wading through treacle when managers are promoted above their capability, and their competence - it's called the Peter Princliple, and it's worth a read. I think it might actually have been written about her. She's got a degree in care management, don't you know? This degree isn't a nursing one, it's a pen pushing one, which is only about prophet margins, getting the maximum return for little financial investment, and selecting the perfect "fall guy" for when things go terribly wrong.

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  9. Helpful (1)

    "Nursing staff"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff Nurse in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Care UK full-time for more than 3 years

    Pros

    Middle management superb. Very friendly and extreamly helpfull. Nursing staff all understand pressures of workin in a busy understaffed hospital.

    Cons

    Most senior management don’t care and don’t listen. No pay rises. Long hours. Not open to ideas. Not bothered about staff, just figures

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  10. "Care home"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Nurse in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Care UK full-time for less than a year

    Pros

    There is good training for continuous professional development and a thorough induction program.

    Cons

    Less support for night staff. Only one nurse and one health care assistant to a unit of 18 service users at night. If someone goes off sick there's a strong chance that you will work alone. No paid break, however you are expected to stay on your unit for the entire 12 hours. Shift work, no set working days, so very difficult to plan around family needs. Sometimes rota is not published until a couple of days before the week commences, so you have no idea what you're doing up to a day beforehand every month.

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    Care UK Response

    November 24, 2017Resourcing Advisor

    We would like to say thank you for taking the time to share your feedback, it is much appreciated and we take all comments seriously. We are sorry we didn’t meet your expectations but we would like to say thank you for hard work and we wish you all the very best. If you would like to give us further feedback please feel free to email us rcs.recruitment@careuk.com

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