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Capita Employee Reviews about "work life balance"

Updated 5 Dec 2021

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Found 6,487 of over 6K reviews
3.2
52% Recommend to a Friend
Capita CEO Jon Lewis
67% Approve of CEO

Found 290 of over 6K reviews

3.2
52%
Recommend to a Friend
67%
Approve of CEO
Capita CEO Jon Lewis
Jon Lewis
2,105 Ratings
Pros
  • "Overall fabulous work-culture promoting professional careers as well as conducting events/programmes for work-life balance(in 244 reviews)

  • "Work from home (laptop supplied)(in 93 reviews)

  • Cons
  • "Felt distanced from senior management(in 126 reviews)

  • "Takes at least 6-12 months to shorten the time to write reports for your work life balance to settle(in 47 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "work life balance"

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    290
    1. 5.0
      Current Employee, more than 8 years

      Good opportunities within a team environment

      28 Feb 2019 - Senior Manager in Clonakilty
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Career Progression, Work life balance, Location, Flexibility, Pay, Benefits, Culture, Colleagues

      Cons

      Challenging sector with a v competitive landscape, Facilities

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    2. 2.0
      Current Employee, more than 3 years

      Pays well but are stuck in the past

      14 May 2021 - Solution Architect in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Compensation, flexibility, professionalism, exposure, work-life balance.

      Cons

      No pay increases, bonus scheme generally goes unpaid, benefits are severely lacking vs competitors, stone age processes and procedures, bullying by senior staff members, no direction.

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    4. 4.0
      Former Employee

      Good company to work

      18 Oct 2020 - Software Engineer in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work-Life Balance Employee oriented policies Good pay

      Cons

      Internal processes can be improved

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    5. 2.0
      Former Employee, more than 3 years

      Toxic company culture - modern day slavery

      24 Jan 2020 - Anonymous Employee in Clonakilty
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work / life balance, mid-management

      Cons

      Everything. The top management resists the changes coming from the UK mother company (nationalism). Nepotism is openly happening. Paddy Morrissey, the Managing Director has no clue how to run a business and he does not care about the people at all. The Senior management is not cooperating, they either openly attack each other or stab each other in the back. Attrition is massive, some areas are above 60%. Salary is very low, way below the competition average and below the regional average. Benefits are non existant or useless in Ireland. Training and career opportunities are non existing. If you are hired as an agent, 10 years from now you will be an agent with the same salary. If you want to apply for a job at Little Island, you are good to go, as the useless SMT almost never goes there and they have almost no influence on those contracts. LI office is a good place to work. If you are a professional with lots of knowledge and experience AVOID this company at all cost.

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      3 people found this review helpful
    6. 2.0
      Former Employee, more than 3 years

      Capita Life & Pensions (Dublin)

      25 Nov 2019 - Actuarial Trainee in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Work/life balance. Good starting salaries. Friendly Company Culture.

      Cons

      Poor Benefits. Pension scheme is poor compared other L&P companies in Dublin. Uneven workloads (some employees have no work while others are overburdened).

      1 person found this review helpful
    7. 4.0
      Former Employee

      Good company to work for

      6 Apr 2020 - Software Test Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work/life balance Goood people to work with Great city centre location

      Cons

      Not that i can think of

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    8. 3.0
      Current Employee, more than 8 years

      Nice Company to work for but no progression opportunities

      1 Apr 2019 - Analyst in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good wellbeing initiatives, good work life balance

      Cons

      Not enough development or progression

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    9. 2.0
      Current Employee, more than 3 years

      Head Of Operations

      31 May 2018 - Head Of Operations in Cork
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice colleagues, good benefits, (Pension etc.)

      Cons

      No work life Balance, very focused on bottom-line

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    10. 5.0
      Current Employee, more than 3 years

      Work life balance is great after initial few months of getting used to the role

      21 Oct 2021 - Disability Assessor (Healthcare Professional) in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coming from an NHS background, I was really surprised by the level of support given at Capita because there are lots of places to turn for help. My manager is great and really supports the team and is very involved day to day. There is clinical support and support from coaching teams, also there is lots of support around general well being. One of the best things about working in this role is the flexibility it offers, work can be done in the typical 9-5 work day, however if you prefer to work earlier mornings or evenings, these options are there and you can tailor your working day to meet your needs. I have also now progressed further into the role and have taken on different projects, supported by my manager, which have been great for my career development.

      Cons

      I will be honest that the first few months were hard, getting used to a new role and a new way of working was difficult and I was often spending a lot longer working, however those more experienced in the role just encouraged me to persevere and I am so glad that I did, my work life balance is now great and is flexible.

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    11. 2.0
      Current Employee, more than 1 year

      An eternal hot mess

      23 Nov 2021 - Capability Lead in Newcastle, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay (dependent on business unit) Good degree of flexibility for work/life balance (dependent on manager) Can get involved in all sorts of interesting projects and programmes (dependent on business unit) Your work does make a difference to the lives of millions of citizens

      Cons

      Huge disconnect between Executive Committee strategy/vision and the rest of the business Incredibly hierarchical Despite many attempts, siloes remain Seems to go through almost annual restructures — little job security

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