Canadian Blood Services "front line staff" Reviews | Glassdoor.ie

Canadian Blood Services Employee Reviews about "front line staff"

Updated 12 Apr 2017

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3.5
53%
Recommend to a Friend
63%
Approve of CEO
Canadian Blood Services CEO Graham D. Sher
Graham D. Sher
80 Ratings
Pros
Cons
  • "Every problem is front end staffs fault even though we have no control over number of donors(in 11 reviews)

  • "Never advancement, low pay, no beneifits because nobody will ever be full time(in 7 reviews)

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Reviews about "front line staff"

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  1. Helpful (8)

    "Little job security for new hires, employees of less than 5 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Disapproves of CEO

    I worked at Canadian Blood Services

    Pros

    Benefits, Pension, working towards a good cause.

    Cons

    Zero job security unless you've work there for 10+ years. Most jobs are seniority based in a time of constant layoffs with lots more to come over the next few years as the company reaches it's goal to cut costs. CEO's salary continues to raise in exorbitant amounts. Due to the size of the organization, staff are viewed as numbers rather than people and front line staff are seen as dispensable. Good work ethic gets you nowhere. Lots of staff with bad habits. Skills learned on the job are not recognized outside of the company (lab experience, phlebotomy). Little opportunity to advance in the company. Most new positions are hired externally. Company gets away with breaking their union collective agreements. Too much office politics. Working in an environment where most people are concerned about losing their job creates a toxic environment.

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    Advice to Management

    Start valuing your staff who put in their best.

    Canadian Blood Services2017-04-12
  2. Helpful (3)

    "A great and interesting place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Canadian Blood Services full-time

    Pros

    There are great teams of people to work with and the organization is a phenomenal cause to support. Benefits are also great which is a huge perk.

    Cons

    There is a significant lack of support or sense of caring from the upper echelons of management. The divide in differences of opinion/approach between management and the front line teams will often be as stark as day and night. Their inability to eliminate the MSM restriction is particularly upsetting given the lack of scientific evidence to support it.

    Advice to Management

    Mind your tunnel-vision when it comes to the bottom dollar; there is so much more important in this world

    Canadian Blood Services2016-03-15
  3. Helpful (2)

    "Registered nurse"

    StarStarStarStarStar
    Current Employee - Registered Nurse 

    I have been working at Canadian Blood Services full-time

    Pros

    Awesome dedicated Donors, great co-workers, have schedule 1 month in advance therefore able to schedule your days or evenings when not working, team work, fast pace most of time

    Cons

    Lots of evening clinics, schedule as far as Friday nights, Saturday's and out of town clinics are not evenly distributed among staff, rarely recognized by management of hard work, front line staff often not informed of coming changes first as we hear it by Donors or media then by management

    Advice to Management

    Show more appreciation to front line staff like a memo of thanks for hard work, professionalism, great job, provide candies or chocolates

    Canadian Blood Services2016-02-06
  4. Helpful (5)

    "Could be amazing, but management doesn"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
     in Calgary, AB
    Doesn't Recommend
    Disapproves of CEO

    I worked at Canadian Blood Services

    Pros

    - wonderful working with the donors - great front-line staff to work with, made some great friends - get to help people do a good thing - decent wage

    Cons

    - horrible schedules, impossible to have a life outside of work much less get another job, trying to book time off or switch schedules a nightmare - donors treated by upper CBS management as cattle, no more than a "meat sack" to get free blood product from, just a #number to them - front line staff takes all of the crap and none of the recognition for a job well done, and are treated as if they are disposable - terrible moral and high turnover - managers only show up on high profile events to "take credit" for their *cough* hard work

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    Advice to Management

    - they won't listen to this, but take better care of your front-line staff! They are why your donors keep coming back to donate blood. They are the ones who deal first hand with these generous people, the ones that make the donors experience a good one, the ones that smile and hold their hands and encourage the donors. Management seems to sit blindly in their offices and make decisions without considering how it affects staff and donors, but who cares because blood donation is a business and no longer a humanitarian effort.

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    Canadian Blood Services2015-06-26
  5. Helpful (5)

    "Program Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Canadian Blood Services full-time for more than 10 years

    Pros

    They save people's lives. Good pay and benefits, 3 weeks vacation to start.

    Cons

    Don't seem to listen to front line staff.

    Advice to Management

    Actually take what we say and use it. Don't just say you're listening, do it. Stop wasting money on office supplies that just get tossed.

    Canadian Blood Services2015-05-08
  6. Helpful (2)

    "Used to be a great place to work....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Unionized in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Canadian Blood Services full-time for more than 8 years

    Pros

    Great people that care about what they do.

    Cons

    Schedules are in constant flux for front line staff as business needs change yearly. Management needs to value donors and staff. Management has been there for a long time and the message is stale. Same regurgitated ideas.

    Advice to Management

    None.

    Canadian Blood Services2015-02-15
  7. Helpful (2)

    "Potential to be a meaningful place to work, but falls short."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Canadian Blood Services full-time for more than 10 years

    Pros

    Decent pay scale, good benefits, meaningful work saving lives

    Cons

    Top heavy in management. Employees strengths, ideas or hard work are not valued, not much room for advancement. Low morale amongst staff. Front line staff deal with a lot of stress.

    Canadian Blood Services2014-04-08
Found 7 reviews