Bureau of Diplomatic Security Reviews | Glassdoor.ie

Bureau of Diplomatic Security Reviews

Updated 13 Jun 2019

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4.0
92%
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  1. "DSS Special Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Special Agent in Reston, VA
    Recommends
    Negative Outlook

    I have been working at Bureau of Diplomatic Security full-time for more than 10 years

    Pros

    Travel, interesting work, challenging, rewarding

    Cons

    Promotions and overseas assignments hard to obtain

    Advice to Management

    More transparency

    Bureau of Diplomatic Security2019-06-14
  2. "Special Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Bureau of Diplomatic Security full-time

    Pros

    Travel, professional development, diversity, training, cultural experience.

    Cons

    Family flexibility for worldwide service commitments.

    Bureau of Diplomatic Security2019-04-07
  3. "Diplomatic Security Special Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Special Agent in Houston, TX

    I have been working at Bureau of Diplomatic Security full-time for more than 8 years

    Pros

    - Up to half your career can be spent working at challenging U.S. embassies or consulates overseas in work that feels very meaningful. - You will have almost an entirely new job/responsibility every 2-3 years.

    Cons

    - The organization rarely innovates. - The agency is very heavy in the middle and it is extremely difficult to move up. - There is little continuity causing limited professional development in certain skills requiring a high degree of technical proficiency; the same can be said of the inability to work complex investigations.

    Bureau of Diplomatic Security2019-03-03
  4. Helpful (1)

    "A job that grows with you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisory Special Agent in Washington, DC
    Recommends
    Negative Outlook

    I have been working at Bureau of Diplomatic Security full-time for more than 10 years

    Pros

    Supporting U.S. diplomacy, living overseas, good pay and benefits, lots of responsibility for those willing to take it. Broad exposure to embassy security, dignitary protection, and criminal investigations.

    Cons

    Move every 2-3 years, broad mission precludes true specialization, up-or-out system forces field agents into management too soon. Increased world turmoil means more unaccompanied tours and hardship postings.

    Advice to Management

    Focus on fundamentals. Articulate the mission and don't try to sex it up. Don't attempt to appease disgruntled agents who would rather be elsewhere. The job is the job -- if someone is "too good" for it, show them the door.

    Bureau of Diplomatic Security2017-12-21
  5. "Great Organization!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Special Agent In Charge in New York, NY
    Recommends
    Positive Outlook

    I have been working at Bureau of Diplomatic Security full-time for more than 10 years

    Pros

    Diplomatic Security special agents are federal law enforcement officers who serve worldwide with a wide variety of duties and functions. Great bureau to work for within the U.S. Department of State.

    Cons

    Constant re-assignments from domestic to overseas assignments generally every 2 to 3 years for Special Agents.

    Advice to Management

    Continue to be open to change

    Bureau of Diplomatic Security2017-11-09
  6. "Adventurous and fun but busy and overworked with little appreciation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Bureau of Diplomatic Security full-time

    Pros

    Travel benefits Pay and OT Overseas opportunities for you and family Great career diversification Wide exposure to many law enforcement and security portfolios Unique duty to protect US interests, personnel and property overseas

    Cons

    Unfair assignments process (plan on "bidding" every two years for a job) Unclear expectations on what typical career progression should be...you'll be given many "used car salesman" type of lines as a means to justify where one should be assigned yet preferential treatment to "cushy" posts exists for the lucky few

    Advice to Management

    Treat your working level employees with incentives to stay. Honest and fair assignments. Homesteading. Flex-hours. 10+ hour workdays in an office/headquarters environment is not sustainable yet management types implicitly demand this.

    Bureau of Diplomatic Security2017-10-17
  7. "Not a bad place to land for a while"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Bureau of Diplomatic Security full-time

    Pros

    -Mission and service to country -Well-funded -Hours (work/life balance)

    Cons

    -Technology systems are extremely outdated and frequently malfunction -Hiring is always behind the need resulting in high workload in certain offices

    Bureau of Diplomatic Security2017-07-07
  8. "Awesome people to work around!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Cyber Security Analyst in Manassas, VA
    Recommends
    Neutral Outlook

    I worked at Bureau of Diplomatic Security full-time for more than a year

    Pros

    Professional, hardworking, dedicated employees. Felt like I was around family when at work, everyone took care of each other, helping, assisting when necessary. You could walk up to anyone and ask them a question and get pointed in the right way.

    Cons

    Low pay, low pay, low pay. Hard to retain highly talented individuals, let alone attract them in the first place.

    Advice to Management

    Pay people what they are worth, start with industry minimums at least, then work from here to improve everything else.

    Bureau of Diplomatic Security2016-11-18
  9. Helpful (3)

    "Know what you're getting into..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Special Agent 
    Doesn't Recommend
    Negative Outlook

    I worked at Bureau of Diplomatic Security

    Pros

    Opportunity to see the world, new job every 2-3 years, work variety, partnerships with foreign law enforcement, good equipment, overtime opportunities, lots of smart coworkers from different backgrounds.

    Cons

    Hard on the family, assignments process is political, very difficult to get to the good places in the world, not truly a law enforcement job in a sense that it's more program management based, weak focus on criminal investigations, management is not law enforcement oriented, hard on your health depending on where you're assigned, potentially very dangerous depending on where you're assigned. No career track focus... therefore you're a "ok" at a lot of things but not great at anything....

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    Advice to Management

    Change the assignments process - make it a lottery with exceptions for those with medical and family waivers. Don't allow people to lobby for jobs, too political. Let agents choose career tracks in either (1) Investigations (2) Protection or (3) Embassy Security Management. If you just let everyone do what they want to do in this agency, you will fill all the vacancies. There are plenty of people who want to... live downrange their whole career and sleep with an M4 under their beds, plenty who want to stay in the U.S. and do complex criminal investigations and plenty who want to do protection and travel all the time. Let agents pick one of these tracks and stick with it so you have a more competent (and satisfied) workforce.

    Show More
    Bureau of Diplomatic Security2016-06-21
  10. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Supervisory Special Agent Retired in Hamilton, VA
    Recommends
    Neutral Outlook

    I worked at Bureau of Diplomatic Security for more than 10 years

    Pros

    No two days are EVER the same. Very rewarding work which provides a sense of accomplishment.

    Cons

    The tendency of upper-level management to micro-manage programs.

    Advice to Management

    Suggest "learning as much as possible" about programs and employees before making changes based on incorrect or misunderstood procedures, policies and plans.

    Bureau of Diplomatic Security2016-04-15
Found 15 reviews