Boots Opticians Optical Assistant Reviews

Updated 22 Apr 2020

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Boots Opticians Managing Director James Arrow  (no image)
James Arrow
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  1. "Great"

    4.0
    Current Employee - Optical Assistant in London, England

    I have been working at Boots Opticians part-time

    Pros

    Kind and helpful staff

    Cons

    Systems need to be updated

  2. "A fancy type of retail. But at the end of the day still another hamster wheel of the retail industry."

    2.0
    Former Employee - Optical Assistant 

    I worked at Boots Opticians full-time

    Pros

    Money was good if you did this job alongside your own studies. Part time hours were good. As per retail, they were happy with the extra help so could pick up random hours. Some of the non-management level people were OK. If this was just a starter role for some temporary experience it may benefit you.

    Cons

    Showed strong work ethic and being flexible between branches for them. To no benefit to me. Bullying rife everywhere. So just realised this was the culture. They penalise you for any sick days from 2 years ago. Paper work on paper work to fill out if you were ever ill. Really intrusive things asked. They have policies with triggers to scare you into submission. Seemed at the time to be alot of men in management who like to have control over women. Had many occasion from male colleagues, mainly managers who made me uncomfortable. Two I recall, who kept asking me to come in my own time into the branch. Another who forced me out of my usual work routine so I didn't have to be around him. Management and non management had nasty streaks. Found sometimes management leering over certain staff members. Comments on what garments they were wearing, height and makeup ( Not relevant to role). Had a colleague allowed to access personal addresses and read them out in public to embarrass other colleagues. Stopped extra money on bank holidays and weekends. Became americanised, obsessed with pushing customers for unwanted sales. Pushed stupid targets on part time colleagues. The awful KPI's were very were riddled with pressure tactics. Expected to give own time at the end of the day free of charge. So much drama between colleagues, bitterness, because someone was dishonest the whole team having to get searched when you are leaving for the bus at the end of the day. Search your lockers every week at one moment. Due to issues in another department.

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  3. "Good job but very underpaid"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Assistant in Bedford, England

    I have been working at Boots Opticians part-time for more than a year

    Pros

    Decent environment, easy job.

    Cons

    Hourly pay less than supermarket workers. Progression is there but very scarce

  4. "Bad management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Assistant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots Opticians part-time for more than 3 years

    Pros

    Semi flexible hours, good variety of lenses to sell

    Cons

    Management is resistant to change.

  5. "Don't bother"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Assistant in Ipswich, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Boots Opticians part-time for less than a year

    Pros

    The staff are great, just over worked.

    Cons

    They don't care!, no matter how bad the process is, they won't change it but expect you to 'improve it'.! There computers are a pain, you still have to use paper files? And the customers are just there to milk for money not help! Time management is just keep your staff back as late as possible.

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  6. "West Kensington, nice people, nice working place"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trainee Optical Assistant in West Kensington, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Boots Opticians full-time for more than a year

    Pros

    Great place to work! - Great team! - Good Hours - On the job training and development - staff discounts including the main store

    Cons

    salary - spend many years before you can progress - reduction of benefits for employees

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    Boots Opticians Response

    May 29, 2019Digital Attraction Assistant Manager

    Thank you for taking the time to provide us with your feedback on your experience with us. Wishing you the best of luck for your future.

  7. "Toxic work environment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Assistant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots Opticians full-time for more than 5 years

    Pros

    Training. Rota. Not many at the moment.

    Cons

    Bad general management. Unfairness. Highly toxic work environment

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  8. "Not enough staff .. targets targets ...."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Assistant 
    Positive Outlook

    I have been working at Boots Opticians part-time for more than 5 years

    Pros

    Good benefits and discounts. Great team ...Great manager .. rare ..

    Cons

    Always wanting more more . Even though most of us work very very hard . New system is tills are a nightmare ..

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  9. "Dreadfull"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Optical Assistant in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Boots Opticians full-time for more than 3 years

    Pros

    Nice customers some colleagues really nice

    Cons

    You will only get on if your face fits

  10. Helpful (1)

    "Ego Central"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trainee Optical Assistant in Elgin, Scotland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Boots Opticians full-time for less than a year

    Pros

    Free glasses and nothing else.

    Cons

    Never worked with a more shocking-arrogant, petty, selfish, condescending bunch of humans in all my life.

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Found 14 reviews