BookingGo Reviews
Updated Dec 10, 2019
"Benefits, career progression, free breakfast" (in 39 reviews)
"Great work environment, really feel like I have a voice within the company" (in 33 reviews)
"From the beginning they did not apply the Spanish Call Centre agreement" (in 8 reviews)
"Customer Service can be stressing in peak season with high workload" (in 8 reviews)
"Fast paced environment"
StarStarStarStarStar- Work/Life Balance
- Career Opportunities
- Compensation and Benefits
- Senior Management
I worked at BookingGo full-time
Pros
Great company culture, autonomous working if you're interested in that, fast paced, really interesting
Cons
High pressured and a bit frantic
BookingGo2019-06-25"Growing business"
StarStarStarStarStarRecommendsPositive OutlookApproves of CEOI have been working at BookingGo full-time for more than 3 years
Pros
Good Benefits, free fruit and hot brews
Cons
recruitment internal process are horrible
BookingGo2019-12-10"Good place to start your career"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI have been working at BookingGo full-time for more than a year
Pros
Good company culture, LinkedIn learning, benefits, apprentice opportunities, you can get an insight how a big multinational company works
Cons
Individuality sometimes lost in business needs and processes.
Advice to Management
Apprentice opportunities are real benefits to employees, keep the program and extend it!
BookingGo2019-11-26- Helpful (1)
"Great night managers"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at BookingGo full-time for less than a year
Pros
Free fruit, Good on floor support, One of the best operations managers of any company i have worked for
Cons
Average handling time and Customer satisfaction targets
Advice to Management
Passable Cstat with the terms should be realistic 75% of top score for before probation as an average of 4.3 and defending the terms is just too much ... But alot of your nights managers are amazing with whatever help is needed in one to ones with tweaking what needs tweaking and going through how to help the other managable KPI's ........ And the nights res desk deserve more pay for the amazing work they do
BookingGo2019-11-24 "Flawed Company with Potential."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at BookingGo full-time for less than a year
Pros
- Helpful Company - Lovely Trainers - Nice Interview/Application Process - Beautiful people from all over the world
Cons
- Incompetence of Staff - Poor quality of Training - Non accurate Job descriptions (Expect to spend more time on the phone being shouted at than you expect from the job advert) - If the FCA went into the business today I wholeheartedly believe it would be shut down.
Advice to Management
Educate yourselves. Be kind.
BookingGo2019-12-08"Amazing people and a great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at BookingGo full-time for more than 8 years
Pros
Great benefits Good opportunity for internal progression Good city center location Company has grown massively and is still growing Great community in the contact center and a great place to work
Cons
Unsociable hours in some parts of the contact center
Advice to Management
Keep improving the benefits package and don't get lost in Booking.com
BookingGo2019-11-20"Strong and great company to work in UK"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at BookingGo full-time for less than a year
Pros
Great culture Meeting colleagues from diverse backgrounds No dresscode Company Benefits
Cons
Time management quite hard The job can be stressful
BookingGo2019-11-17"Good place to work with"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsI worked at BookingGo full-time for more than 5 years
Pros
Good benefits package and opportunities
Cons
Too many beuracratic and non fully supportive line Manager.
BookingGo2019-11-15"Good place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI worked at BookingGo full-time for more than 3 years
Pros
Good benefits, good environment,
Cons
Shifts from 7am to 9pm, monday to sunday.
BookingGo2019-11-12"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at BookingGo full-time for less than a year
Pros
Colleagues Free breakfast Events Free Pizza Chance to move to another departments Discounts Great Management
Cons
So far no Cons, great environment
Advice to Management
Great job
BookingGo2019-11-06