BetBright Reviews | Glassdoor.ie

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BetBright Reviews

Updated 25 July 2017
16 reviews

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4.4
StarStarStarStarStar
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Marcus Brennan
8 Ratings

16 Employee Reviews

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  1. "Amazing CS manager and brilliant CS team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dublin, Co. Dublin
    Former Employee - Customer Service Representative in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BetBright full-time (Less than a year)

    Pros

    It's a young startup company. Where you have the opportunity to develope your skills and later apply for a different position within the company. The CS manager and the QA manager are always listening to you and of course empowering you, even if you are a new starter and you don't know anything. Last but not least, the CS team is a great team, everybody can count on eachother. I would recommend BetBright to everyone.

    Cons

    There is only one thing what I would mention here. The shifts. There are 3 shifts: morning, mid, and late. The late ends at 00:00. However they pay the taxi, which is amazing! The schedule can be tricky sometimes, but if you have a problem with it, you can always talk to the team and the manager. Everybody would like to have a better work-life balance, so if they can change something, they will do that.

    Advice to Management

    No advice, just thank you! It was a pleasure to work for this company.


  2. "Really great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Sandyford
    Current Employee - Customer Service Agent in Sandyford
    Recommends
    Positive Outlook

    I have been working at BetBright full-time (Less than a year)

    Pros

    Frendly enviorment to work, really nice staff.

    Cons

    Shifts are a little hard to get used to


  3. "Excellent company and best CS Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sandyford
    Current Employee - Customer Service Representative in Sandyford
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetBright full-time (Less than a year)

    Pros

    Great team and atmosphere.

    Cons

    I can`t think of anything negative so far.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BetBright full-time

    Pros

    great working environment, good attitude towards work, flexibility, welcoming team.

    Cons

    none spring to mind immediately.


  6. "Strong HR structures to support employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin
    Current Employee - Anonymous Employee in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetBright full-time

    Pros

    Comprehensive onboarding experience provided to assist getting new starts up to speed and comfortable with company.

    Cons

    Department level gaps in documentation and systems training.

    Advice to Management

    Provide tighter documentation requirements for handover of roles. Many unique systems in BetBright leave new starts trying to find where everything is.


  7. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service
    Current Employee - Customer Service
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetBright full-time (More than a year)

    Pros

    Really friendly helpful staff. Lots of room to learn and grow within the company. Competitive salary - And generally great place work.

    Cons

    Its a really fast pace industry (which is great) but alot of correspondence within the company that we need to keep on top off.


  8. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Dublin, Co. Dublin
    Current Employee - Customer Service in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetBright full-time (Less than a year)

    Pros

    Very friendly staff (especially HR), comfortable workspace, fun company events (karting, pub quiz etc).

    Cons

    As it is a relatively new, growing company, a lot of processes/internal communication can be improved (I expect this to happen as they are constantly growing in staff)

    Advice to Management

    N/A

    BetBright Response

    28 Oct 2016 – HR Manager

    Thank you for your feedback! It's great to hear about your positive experience working at BetBright, e.g. the friendly staff, workspace and company events (keep your eye out for lots more upcoming... More


  9. "Fast paced, good working culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at BetBright full-time

    Pros

    Lots of opportunities to grow one's technical expertise while working and helpful people around to make you kick started. Small but yet friendly environment which will keep you boasted all the time.

    Cons

    No cons with respect to the work culture as such.

    Advice to Management

    Trainings on the functional aspect of the betting environment would help understand much better.

    BetBright Response

    28 Oct 2016 – HR Manager

    Thank you for your feedback! It's great to hear about your positive experience working at BetBright and we wish you a successful career here! We will take your advice on betting-specific training and... More


  10. "Great company with great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sandyford
    Current Employee - Anonymous Employee in Sandyford
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BetBright full-time (Less than a year)

    Pros

    BetBright is a great growing company to work for. We work in a fast-paced environment which means no day is the same. The company is innovative and forward thinking.

    Cons

    I have not come across any negative aspects of working at BetBright in the time that I have worked here.

    BetBright Response

    6 Oct 2016 – HR

    Thank you for your feedback! It's great to hear about your positive experience working at BetBright and we wish you a successful career here! Please note that the HR Team are always available if you... More


  11. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Dublin, Co. Dublin
    Current Employee - Administrative in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for, management and all staff members are very nice and helpful. Great atmosphere in the offices.

    Cons

    I really do not have any cons as of yet, i have not had a complaint since i starting.

    BetBright Response

    6 Oct 2016 – HR

    Thank you for your feedback! It's great to hear you positively rate the company, people and atmosphere! Please note that the HR Team are always available if you have any concerns, feedback or... More


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