Bazaarvoice Reviews | Glassdoor.ie

Bazaarvoice Reviews

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Found 399 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
57%
Approve of CEO
Joe Davis
19 Ratings
Pros
  • "Some of the work from home divisions are very flexible with their hours, others are not(in 36 reviews)

  • "Great culture, excellent team, bright data future(in 28 reviews)

Cons
More Pros and Cons
  1. Helpful (2)

    "Great culture , but has many opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Bazaarvoice full-time for more than a year

    Pros

    The people are very friendly, leaders are not arrogant, and work culture is very fun. There is free coffee, snacks, sodas etc., much more liberal than other companies They use all the latest SW tool, at par with big companies . Their core business is using AI, ML etc, which is a plus.

    Cons

    Lack of processes and leadership alignment. WFH or flexible work solution has not been adopted company wide. If this is not done soon, many key senior talents who live either side of the town may be hesitant to join this company, due to commute. 401K is only 1% and bonus structure is not at par with other technology companies.

    Advice to Management

    - Get ELTs to align on strategy , prior to company announcement. This will avoid a lot of churn at the mid-management and IC level. Improve benefits.

    Bazaarvoice2019-05-07
  2. "Great for professional growth, business has untapped opportunity to excel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Austin, TX
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Bazaarvoice full-time for more than 6 years

    Pros

    Passionate, hard working and smart people excel at BV. Talent and drive is respected and nurtured. BV’s value proposition is exciting and market-leading so you rarely have the same conversation twice. You have the biggest and best in terms of client-set, so you can learn a lot but also lead from the front.

    Cons

    Not super agile - could do with a more ‘test and learn’ approach to innovate faster. Tendency to be ‘the nice guys’ in the competitive landscape instead of being confident and more aggressive in our value proposition.

    Advice to Management

    Hire a CEO - BV is in desperate need of a leader solely focused on BV. Invest more in our data, it is probably BV’s most unanimous value proposition.

    Bazaarvoice2019-04-13
  3. "Excellence, passion, and authenticity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bazaarvoice full-time for more than a year

    Pros

    The mission and culture of the company is great. A global company, growing now and succeeding after a couple years of rocky waters. Promising years ahead!

    Cons

    Working through a lot of cultural change and process development can take a toll. Need to be ready to be part of the change engine.

    Bazaarvoice2019-03-21
  4. Helpful (2)

    "Historically very good, uncertain about future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer/Developer in Austin, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Bazaarvoice full-time for more than 6 years

    Pros

    Vacation, healthcare, office space, location, gym

    Cons

    leadership, career advancement, culture, employee retention and engagement

    Advice to Management

    Invest in the employees. Since the acquisition nothing has been proposed or implemented to retain talent. The ELT is smaller than it has been in history. Certain leaders are in charge of functions in which they have little knowledge or experience. It is the feeling of many that BV's owners are only interested in cutting costs, which comes across as taking from the employee's and teams incentive to innovate and grow the...

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    Bazaarvoice2019-03-30
  5. "No Brains, all Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bazaarvoice full-time for more than a year

    Pros

    Genuinely nice people on the ground, albeit clueless other than when it comes to going to the pub.

    Cons

    A culture of discounting and transactional sales damage client relationships, CSDs who's attitude would have you think they're consultants whereas in reality they have no business experience and add no value. Sales people who have no training, no ambition and no motivation from leadership.... speaking of which, ego's and "management" is nothing more than counting trivial things and showcasing a "use me only as a point...

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    Advice to Management

    Grow up. Open your eyes. Everyone is demotivated and lead by misfits who think they're untouchable, when feedback is given employees get fired. You say you are the best? Learn from the best - invest in your people.

    Bazaarvoice2019-04-24
  6. Helpful (1)

    "fun place to work and lots of opportunity to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Austin, TX
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Bazaarvoice full-time for more than a year

    Pros

    -great office -great people -communication across teams getting better -great vacation time policy -ability to learn a lot -cohesive company wide goals -clear path to promotion -fun events

    Cons

    -lots of attrition right now -work hours not flexible -WFH frowned upon -good ideas take forever to implement

    Bazaarvoice2019-03-01
  7. Helpful (1)

    "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Austin, TX
    Recommends
    Approves of CEO

    I have been working at Bazaarvoice full-time for more than a year

    Pros

    Pros Include: Flexible hours, unlimited PTO, great pay structure, work hard play hard mentality, cafeteria (snacks, smoothies, breakfast, lunch), etc.

    Cons

    Cons: 401K Matching (only 1%), health insurance isn't very good, cafeteria food isn't good, etc.

    Bazaarvoice2019-02-25
  8. "Interview process easy - remote job is \great and super flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Moderator in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bazaarvoice part-time for more than 4 years

    Pros

    Open door policy. Management team is always available to listen, help, and provide accurate training to improve skills

    Cons

    I do not have anything to say here

    Advice to Management

    n/a

    Bazaarvoice2019-02-21
  9. Helpful (1)

    "Accounting/Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Accountant in Austin, TX
    Recommends
    Approves of CEO

    I have been working at Bazaarvoice full-time for more than a year

    Pros

    Sophisticated colleages, flexible management

    Cons

    Low 401K matching - only 1%

    Bazaarvoice2019-02-16
  10. "Flexible for a mom! Don't apply if you can't handle tedious work or pay attention to details."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - P/T Analyst in Austin, TX
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Bazaarvoice part-time for more than 4 years

    Pros

    Some of the work from home divisions are very flexible with their hours, others are not. I love the flexibility.

    Cons

    -Monotonous at times. -Frequent changes in roles that aren't properly communicated to team.

    Advice to Management

    Some coaches have advanced in their role because they are highly intelligent (and deserve to be promoted). However, some of them do not have the gift of people skills and proper commuication; that has been rough at times in a team environment. There has even been some lying when changes were made. If something changes within the company that you suspect is not going to be well received, just be honest about it. If...

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    Bazaarvoice2019-02-19
Found 399 reviews