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Bazaarvoice

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Bazaarvoice

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Bazaarvoice Reviews

Updated 23 May 2023

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Found 689 of over 732 reviews
4.2
84% Recommend to a Friend
Bazaarvoice CEO Keith Nealon
94% Approve of CEO

Found 683 of over 732 reviews

4.2
84%
Recommend to a Friend
94%
Approve of CEO
Bazaarvoice CEO Keith Nealon
Keith Nealon
160 Ratings
Pros
  • "Work-life balance is something that is really important to me at this stage in my career(in 39 reviews)

  • "During covid, The management has been very good about making sure their employees have what they need to do their jobs during work from home(in 32 reviews)

  • Cons
  • "Work life balance: At times, you might feel under pressure, but can be overcome(in 17 reviews)

  • "They are working to improve this, but it has come with some growing pains in trying to get the hardware and setup for new additions(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Technical Account Manager

    Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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    1. 5.0
      Current Employee

      Great Company. Innovative. Career opportunities.

      27 Apr 2022 - Lead Technical Writer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People orientated. Great company culture. Hybrid working model.

      Cons

      Heavy workload but trying to fix this. Taking action on an engagement survey.

      Be the first to find this review helpful
    2. 3.0
      Former Employee, more than 1 year

      Unrealistic quota goals

      10 Apr 2023 - Mid Market Account Executive in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company is actually a lot of fun. The people are very friendly and nice. Universally, the culture is great!

      Cons

      This company has so much potential. It's so sad. The mid-market division was poorly operated from the top down. If you are offered a mid-market AE position, say NO! Quotas were way way too high, no one was getting there except maybe 1 or 2 out of 12 AE's. I never had a manager on any sales calls my first 12 months on the job. Managers were able to see the writing on the wall, and they were resigning left and right. Managers who had been there YEARS. II had 3 managers in less than 12 months! It's concerning when NO MID MARKET AE's ever made president's club.

      Continue reading
      2 people found this review helpful
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    4. 1.0
      Former Employee, more than 1 year

      Illegal and non compliant business handling

      19 Mar 2023 - Solutions Consultant in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the people at / who were with the company I will remain friends with or connected. I got some good connections out of my time and mentorship.

      Cons

      Terrible handling of global business ventures and team structuring and integration - especially in protected classes. I’ve never faced so much shame and discrimination and escalations without real cause for setting normal and proper boundaries to avoid working 7 days a week. The company can’t decide what the actual growth trajectory is and what fields / clients are profitable. Bad reputation amongst top spend clients. No investment on enhancing technology. Inability to PR spin every major failure and relies on name dropping partnerships for credibility when it is not actually backed by facts (ironic for a company that is based on tech/analytics and results). Unless you are a typical tech bro, you will be constantly battling internal parties who should be your considered your team and you will leave feeling shamed and isolated for calling out misbehavior even by the HR director. Leaders lack general business knowledge and ethics for their baseless pricing markups that cheat their clients.

      Continue reading
      5 people found this review helpful
    5. 5.0
      Former Employee, less than 1 year

      Technical Success Manager Position

      23 May 2023 - Technical Success Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing benefits, flexibility with work-from-home or work in-office, very cooperative team, enjoyed managers and supervisors.

      Cons

      Sudden lay-off due to tech downturn with small severance.

      Be the first to find this review helpful
    6. 5.0
      Current Employee

      Great company

      22 May 2023 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      transparent leadership, smart company goals, great product

      Cons

      better compensation of pay, of course

      Be the first to find this review helpful
    7. 5.0
      Current Employee

      Great place to work

      18 May 2023 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love the culture and people

      Cons

      Challenges this year being in the tech industry, but this isn't unique to BV

      Be the first to find this review helpful
    8. 4.0
      Current Employee, more than 5 years

      Fun place to work

      10 May 2023 - Principal Client Success Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great teams, leadership, work life balance

      Cons

      Internal and client tools aren’t the best

      Continue reading
      Be the first to find this review helpful
    9. 5.0
      Current Employee, more than 1 year

      Really good place to work

      8 May 2023 - Sales Development Representative (SDR) in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible & Great company culture

      Cons

      Not a lot of upward trajectory

      Be the first to find this review helpful
    10. 5.0
      Current Employee

      Great place to work at

      17 Apr 2023 - Account Manager in Vilnius
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A place where you feel appreciated and supported.

      Cons

      Might be a bit boring.

      Be the first to find this review helpful
    11. 1.0
      Former Employee, more than 5 years

      BV

      26 Apr 2023 - Content Moderator in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote and independent work, which is nice.

      Cons

      Mandatory weekend hours, no pay raise in 6 years, zero opportunities to get a promotion.

      2 people found this review helpful
    Viewing 1 - 10 of 683 Reviews
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    Bazaarvoice Reviews FAQs

    Bazaarvoice has an overall rating of 4.2 out of 5, based on over 732 reviews left anonymously by employees. 84% of employees would recommend working at Bazaarvoice to a friend and 78% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Bazaarvoice employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Bazaarvoice. This rating has decreased by -4% over the last 12 months.

    84% of Bazaarvoice employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bazaarvoice 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.7 for career opportunities.

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    Glassdoor has 732 Bazaarvoice reviews submitted anonymously by Bazaarvoice employees. Read employee reviews and ratings on Glassdoor to decide if Bazaarvoice is right for you.