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BB&T

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BB&T

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BB&T Reviews

Updated 5 Mar 2023

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Found 2,336 of over 2K reviews
3.5
61% Recommend to a Friend
BB&T Chairman & CEO Kelly S. King
83% Approve of CEO

Found 2,331 of over 2K reviews

3.5
61%
Recommend to a Friend
83%
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
1,282 Ratings
Pros
  • "Great Benefits and work life balance(in 99 reviews)

  • "Great company with great benefits(in 209 reviews)

  • Cons
  • "Work life balance, fixed mindset(in 48 reviews)

  • "Unobtainable sales goals for smaller offices(in 74 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee

      Na

      5 Mar 2023 - Wealth Solutions Specialist in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pretty good company to work for

      Cons

      Some management skills were lacking

      Be the first to find this review helpful
    2. 3.0
      Former Employee

      Pay was good

      30 Jan 2023 - Personal Banker in Philadelphia, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible with time off if fully staffed

      Cons

      Management can and will see you as a pawn to benefit them

      Be the first to find this review helpful
    3. Join the BB&T team
      See Our Latest Jobs
    4. 5.0
      Former Employee

      Benefits

      30 Jan 2023 - Great Benefits 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Offers a pension plan for employees

      Cons

      .location was far from home

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    5. 3.0
      Current Employee

      No

      28 Jan 2023 - Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits benefits Benefits , hours and bonuses

      Cons

      Overworked and stressed , overlooked, unappreciated, no one stays

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    6. 5.0
      Former Employee

      BB&t

      16 Jan 2023 - Administrative Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best company I've ever worked for.

      Cons

      A shame we were laid off.

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    7. 3.0
      Former Employee, more than 8 years

      Pros

      Good reputation, covers all the basics for lending, plus some good programs that are very competitive.

      Cons

      pay is below market, constant changes in directives, slow to upgrade technology, and can't get the process smoothed out.

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    8. 5.0
      Former Employee, more than 1 year

      Great Pay

      2 Jan 2023 - Teller in Louisville, KY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay is great, job is easy, fellow workers became friends for life

      Cons

      Flexibility is minimal. Didn't feel respected by branch bankers.

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    9. 5.0
      Former Employee, more than 10 years

      Good Experience

      5 Jan 2023 - Lending 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, cares about employees

      Cons

      None, worked there for many years.

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    10. 3.0
      Former Employee, less than 1 year

      Hard Job, Fairly Reasonable Pay

      13 Jun 2022 - Customer Service Representative (CSR) in Greensboro, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      BB&T paid a reasonable amount, which was more than pretty much all of the call centers in the area. There was also thorough training (1-2 months, if I remember correctly). The benefits offered were good overall, 401K with a match up to a few percent, and a pension if you stuck around for 5+ years.

      Cons

      You had to wait at least a year before you could apply to any other internal jobs (not terribly unusual, but not fun when you're entry-level). Career progression in the call center seemed to take a long while, and it was very hard work. Many clients were understandably upset due to problems/errors that affected their money, as well as the many fees charged. It was quite depressing. I quit in March 2020 because I had a leave of absence right as Covid was starting. When I was due to return, work still seemed to be in person and I didn't want to get sick.

      Continue reading
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    11. 4.0
      Former Employee

      Good company

      30 Nov 2022 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Personable and willing to work with schedule

      Cons

      None come to my mind

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    Viewing 1 - 10 of 2,331 Reviews
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    BB&T Reviews FAQs

    BB&T has an overall rating of 3.5 out of 5, based on over 2,397 reviews left anonymously by employees. 61% of employees would recommend working at BB&T to a friend and 54% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, BB&T employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at BB&T. This rating has improved by 1% over the last 12 months.

    61% of BB&T employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BB&T 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

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