B&Q Reviews

Updated Jun 26, 2022

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Found 2,004 of over 2,096 reviews

3.5
65%
Recommend to a Friend
66%
Approve of CEO
B&Q CEO Graham Bell (no image)
Graham Bell
484 Ratings
Pros
  • "Good pay for young people nice environment(in 157 reviews)

  • "20% staff discount after 3 months of working here(in 90 reviews)

  • Cons
  • "b amp q(in 81 reviews)

  • "not enough training poor management(in 44 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Great place to work

      Jun 16, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great management, good pay, staff discount

      Cons

      Your hours can vary depending on the needs of the store

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    2. 3.0
      Current Employee, more than 1 year

      Decent for students

      Jun 18, 2022 - Customer Advisor in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Breaks, work can be easy, system for booking time off

      Cons

      Some managers, customers, online learning, heavy lifting

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    3. 2.0
      Former Employee, more than 1 year

      Progression only if you're in the clicque

      May 31, 2022 - Customer Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff discounts are about the only thing

      Cons

      no career progression unless you are in with the management. I was two steps away from applying for the managment career path and my manager found numerous excuses not to sign off on my training. I discovered staff that were part-time and started after me had been sent forward without them having completed their basic training fully. Also, recognition goes to the wrong people. I had a colleague ask me about certain items for a customer and after helping her and the said customer, she got a reward of a gift voucher for 'going above and beyond' with her customer. I was ignored. 'Team' is cutthroat, managers hide when the phone rings as well.

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    4. 1.0
      Former Employee, more than 5 years

      Sh1thole

      Jun 15, 2022 - Customer Advisor in Tallaght, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are very few pros, they pay on time is probably the only one

      Cons

      You will be worked to the bone, promised the world and given nothing, staff morale is always low, management will bully you if you aren’t stuck up their bums, you will be asked to put yourself in danger. Many B&Q stores are much like a secondary school, gossip, affairs, the lot, dodge this place

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    5. 1.0
      Former Employee, more than 5 years

      Poor management

      Mar 13, 2022 - Customer Advisor in Limerick, Limerick
      Recommend
      CEO Approval
      Business Outlook

      Pros

      20% staff discount is good

      Cons

      Everything management blame staff for everything

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    6. 4.0
      Current Employee

      Good

      Feb 4, 2022 - Customer Advisor in Naas
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary was good for student

      Cons

      Boring work lots of standing around

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    7. 2.0
      Former Employee, more than 8 years

      awful place

      Jan 31, 2022 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      staff discount was pretty good

      Cons

      Toxic work environment, tinpot dictator middle management ethos

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    8. 4.0
      Former Employee, more than 3 years

      Very employee focused.

      Oct 12, 2021 - Retail Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, Sick pay, a Staff discount

      Cons

      Not as agile as other retailers in some ways No Irish website

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    9. 1.0
      Former Employee

      Never again

      Oct 9, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Other staff and that is it. Worst experience

      Cons

      Management, store conditions, mice everywhere

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    10. 4.0
      Current Employee

      Good environment except for music they play

      Jul 5, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      supportive colleagues and HR managers

      Cons

      terrible music playing all day- demotivating

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    Viewing 1 - 10 of 2,004 Reviews
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    B&Q Reviews FAQs

    B&Q has an overall rating of 3.5 out of 5, based on over 2,096 reviews left anonymously by employees. 65% of employees would recommend working at B&Q to a friend and 50% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, B&Q employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at B&Q. This rating has improved by 2% over the last 12 months.

    65% of B&Q employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated B&Q 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

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