Australian Department of Veterans’ Affairs Reviews
50% would recommend to a friend
(64 total reviews)
53% approve of CEO
Found 64 of over 80 reviews
Updated 6 Nov 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "People are friendly and generally caring towards fellow staff (notable exception in Client Benefits Division" (in 6 reviews)
- 5.06 Nov 2023Public ServantCurrent Employee
Pros
Great to work for and great environment
Cons
Nothing I can fault, it’s great.
- 3.030 Oct 2023DelegateFormer Employee, more than 1 yearMelbourne
Pros
good flexibility especially if you have a life
Cons
they overwork you with little consideration of burnout
- 2.018 Oct 2023Senior Data AnalystFormer Employee, more than 1 yearCanberra
Pros
Low expectations, so low stress... except the below...
Cons
The dept. doesnt care about its own staff, let alone veterans.
- 2.022 Jun 2023Project ManagerCurrent Employee, more than 10 yearsSydney
Pros
New leadership, purpose driven, good salary, flexible, not hierarchical, senior leadership keen to listen and innovate. Opportunity to re-shape the culture and continuing to evolve. Excellent flexible work opportunities.
Cons
Relic public servants, resistant to change, focussed on how they have always done things, not future focussed and a large proportion lack agility and accountability. This can be exhausting and dehumanising. Accomodation is ordinary to say the least.
- 5.017 Oct 2023AMSAFormer Employee, more than 1 yearRedding, CA
Pros
Great job. Good benefits. Good people.
Cons
None to share for company
- 3.07 Feb 2023Veteran Support OfficerFormer Employee, more than 1 yearCanberra
Pros
People are friendly and generally caring towards fellow staff (notable exception in Client Benefits Division - it's every man for himself) Flexible work arrangements are good (where relevant to your role) with a 2 in, 3 out arrangement.
Cons
DVA is the archetype of public service bureaucracy. Doing the bare minimum and unnecessary obstructionism when dealing with clients seems to be the status quo across all facets of the organisation. Poor upper management driving decisions that are inconsiderate of veteran welfare, in such a manner that an outsider could easily believe that the money was coming out of the Secretary's own pocket. The reality at DVA is, most people come because the Royal Commission has made it the easiest avenue into a public service career. Talented individuals rarely stay due to burnout or moral fatigue due to poor business practices.
2 - 5.08 Jul 2023Claims delegateCurrent Employee, more than 1 yearBrisbane
Pros
Good pay, great career progression
Cons
High workload and not enough hours in the week to complete
1 - 2.025 Jun 2023Project OfficerFormer Employee, more than 3 yearsSydney
Pros
Great cause to work for and passionate staff.
Cons
There are some very incompetent, morally reprehensible and intellectually inept senior leaders.
- 2.08 Jun 2023Anonymous EmployeeCurrent Employee, more than 3 yearsMelbourne
Pros
Hybrid work place / work life balance
Cons
Pay is not enough compared to work load No recognition of hard work Young vibrant people gets promoted easily/ no career progression after certain age Micro management
- 1.02 May 2023Claims ManagerFormer Employee, more than 8 yearsBrisbane
Pros
Great if you’re pretty and skinny or a man
Cons
No career progression easily, boys club, turn blind eye to harassment
Australian Department of Veterans’ Affairs Reviews FAQs
Australian Department of Veterans’ Affairs has an overall rating of 3.4 out of 5, based on over 80 reviews left anonymously by employees. 50% of employees would recommend working at Australian Department of Veterans’ Affairs to a friend and 48% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
According to anonymously submitted Glassdoor reviews, Australian Department of Veterans’ Affairs employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Australian Department of Veterans’ Affairs. This rating has been stable over the past 12 months.
50% of Australian Department of Veterans’ Affairs employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Australian Department of Veterans’ Affairs 3.4 out of 5 for work life balance, 2.7 for culture and values and 3.6 for career opportunities.
