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Arizona Department of Economic Security

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Arizona Department of Economic Security

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Arizona Department of Economic Security Reviews

Updated 9 Mar 2023

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Found 256 of over 275 reviews
2.8
31% Recommend to a Friend
38% Approve of CEO

Found 255 of over 275 reviews

2.8
31%
Recommend to a Friend
38%
Approve of CEO
Arizona Department of Economic Security Director   Michael Trailor  (no image)
Michael Trailor
36 Ratings
Pros
  • "Great Benefits-medical plans, retirement, earned PTO first day on the job(in 23 reviews)

  • "Good Benefits, No experience necessary will train(in 13 reviews)

  • Cons
  • "Low pay (public vs private), slow processes(in 19 reviews)

  • "Upper management is disconnected and authoritarian(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Current Employee, more than 1 year

      Large Caseloads & low pay

      9 Mar 2023 - Case Manager in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the families you are helping truly do need someone to coordinate all the care a child with developmental disabilities needs. It's rewarding to help in those cases.

      Cons

      Very large caseloads with little to no acceleration period. This is due to many factors but high staff turn over is certainly one. The pay is incredibly low and advancing in the field is a cryptic maze. The value of paperwork you are expected to complete for each case is truly insane.

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    2. 1.0
      Former Employee

      Don't do it

      1 Dec 2022 - Adult Protective Services 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They finally gave raises to the front line

      Cons

      -Virtually everything -The raises don't do anything given how employees are treated.

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      1 person found this review helpful
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    4. 5.0
      Current Employee, more than 1 year

      Love working here

      28 Feb 2023 - Program Project Specialist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team is great and supportive Benefits are good Work/life balance is great Always room for promotions

      Cons

      Little disorganized at times, but working on getting better

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    5. 1.0
      Current Employee, more than 8 years

      Toxic

      11 Feb 2023 - UI Phones Adjudicator in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I use to love helping people.

      Cons

      This place is toxic to the core. They do not care about the community or the people weare supposed to help. They treat the employees like we are not even human. Its not how hard you work its who you know. If your not a favorite or related to someone its a dead end job.

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    6. 3.0
      Current Employee

      Benefits Good

      17 Feb 2023 - Disability Specialist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Benefits and WFH is nice

      Cons

      Little room for promotion is several departments

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    7. 2.0
      Former Employee, more than 3 years

      JOKE OF AN AGENCY

      25 Nov 2022 - Adult Protective Services Investigator III 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Steady paycheck. Az State Retirement. Decent medical and dental benefits.

      Cons

      People in positions of management who don't know what they're doing. Staff promoted based on ethnic/racial quotas and not on performance or job knowledge. Poorly run. Understaffed. Underpaid. Unrealistic caseloads. Unrealistic expectations of investigators.

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      1 person found this review helpful
    8. 3.0
      Former Employee, less than 1 year

      Rewarding but Fast Paced and Demanding

      17 Nov 2022 - PSE IV in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you like to help people this is a great job. It is rewarding to make a difference in your clients lives. The benefits are good and there are opportunities to move up

      Cons

      As a new supervisor there was never enough time to get done what they required of you... Subsequently I always felt like I had a choice of doing a crap job and getting the job done or always being behind. Success seemed to me more of a matter of being able to BS your way through reports, reviews and data. In a meeting a coworker out right lied about his stats. NO ONE CALLED HIM ON IT.

      2 people found this review helpful
    9. 1.0
      Current Employee

      dont work there

      8 Feb 2023 - Eligibility Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      it started out good but as soon as you get in the door things change

      Cons

      time not suppotive and dont work for the employee

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    10. 3.0
      Former Employee, more than 3 years

      Good benefits but

      23 Sep 2022 - Program Service Evaluator I in Mesa, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefit options to choose from.

      Cons

      Pay could be more. Hard to move up in local offices unless you are good friends with management team. Although there are great benefits the more that you want your paycheck just gets lower and lower. I think with the benefits that I had I was bringing home half of the pay that I was getting in with the pay being so little it wasn't much.

      Continue reading
      1 person found this review helpful
    11. 1.0
      Current Employee, less than 1 year

      DES/DDD horrible place to work

      10 Nov 2022 - Chief Operating Officer in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I can’t think of one good thing about DDD/DES. I hope AZ for Better Medicaid make things better for their members.

      Cons

      Horrible pay Systemic operational problems and risks Racist and Bias culture More Medicaid violations then you can imagine Access to care violations Non-Credential providing care W/o site inspections Horrible coordination of care

      2 people found this review helpful
    Viewing 1 - 10 of 255 Reviews
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    Arizona Department of Economic Security Reviews FAQs

    Arizona Department of Economic Security has an overall rating of 2.8 out of 5, based on over 275 reviews left anonymously by employees. 31% of employees would recommend working at Arizona Department of Economic Security to a friend and 32% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Arizona Department of Economic Security employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Arizona Department of Economic Security. This rating has decreased by -3% over the last 12 months.

    31% of Arizona Department of Economic Security employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Arizona Department of Economic Security 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

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    Glassdoor has 275 Arizona Department of Economic Security reviews submitted anonymously by Arizona Department of Economic Security employees. Read employee reviews and ratings on Glassdoor to decide if Arizona Department of Economic Security is right for you.