Airbnb Employee Reviews about "growing pains"

Updated Aug 13, 2021

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Found 39 of over 1,945 reviews

4.3
85%
Recommend to a Friend
92%
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
1,112 Ratings
Pros
  • "It has a great culture and lots of intellectually stimulating challenges(in 92 reviews)

  • "Able to learn a lot with great people here(in 74 reviews)

  • Cons
  • "work life balance can be tough for some teams(in 76 reviews)

  • "Connection with hosts not strong enough(in 41 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "growing pains"

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    1. 5.0
      Former Employee, more than 3 years

      People Focused Company

      Jun 22, 2016 - Anonymous Employee in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Very people centric, you come before the tech - Mission orientated, weekly global meetings with Brian Chesky. - Same perks as most tech companies + work from home - People are generally quite smart and helpful with each other

      Cons

      - Company is getting bigger - therefore growing pains (transparency etc)

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    2. 4.0
      Current Employee, more than 1 year

      Amazing people, messy communication

      Dec 26, 2016 - Cx Trip Experience in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Fun smart caring people to work with. * Good atmosphere. * Great perks (free meals, snacks, happy hour, a lot of extra PTO days etc). * Certain flexibility within working from home. * Generous travel coupons.

      Cons

      Though the company exists for around 6 yrs now& has thousands of employees all around, it still has the growing pains of a young start up: mixed messages from management when it comes to work procedures, not very clear career progression, constant random changes, & low salaries compared to other similar Tech companies.

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    3. 5.0
      Current Employee, more than 5 years

      A young company, with ethical and caring leadership and culture.

      Aug 13, 2021 - Senior Manager, Live Video in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Executive leadership is deeply screened, well experienced, ethical, and caring. This has kept the culture healthy from a top down perspective. Company culture is and always has been amazing. This has set the bar for leadership.

      Cons

      Going through the common growing pains of becoming a big, public company. Departments are learning to work with each other, but it is a slow process.

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    4. 5.0
      Former Employee

      good

      Mar 10, 2021 - Software Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      advanced cutting edge technology. great culture

      Cons

      growing pains, senior management is a little bit of mess

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    5. 5.0
      Current Employee, more than 5 years

      An Incredible Place to Wok

      Dec 9, 2020 - Compliance Operations Lead in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Airbnb is genuine and honest. Pursuing, not only, the betterment of their employees and customers but the global world. Airbnb aims to create a world where you can belong anywhere.

      Cons

      Airbnb's hypergrowth has caused growing pains at times and being an employee means that you're along for that ride and all that comes along with it.

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      2 people found this review helpful
    6. 5.0
      Current Employee

      Good company

      Oct 26, 2020 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked with a lot of wonderful people, had great benefits, and was able to maintain pretty good work life balance.

      Cons

      A lot of growing pains. High stress. Work life balance takes effort.

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    7. 5.0
      Current Employee, more than 1 year

      Working here over a year...

      Nov 18, 2018 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Compensation: pays more than any other tech company (Google, FB, etc) PLUS new cash bonus PLUS can choose to take your equity refreshers (no cliff) in cash. They also bump everyone to above midpoint of the range, which is really kind and close any gaps for pay equity. - Business is doing really well: we're profitable, have money to invest in employees + new ventures, never worried about money. Not even having a round of funding for this far out is amazing. - Great benefits. Free airbnb credits (never expire), lots of PTO and time off, easy parking lot next to the building (they reimburse the price), free lyft credits, top notch food program, etc. - Management is honest about their pitfalls and is honest about fixing it. I appreciate this because they could sweep it under the rug. - We're heavily invested in our infrastructure as a 2019 focus. Even hired a CTO who has decades of infrastructure heavy lifting under his belt. Sweet! - People are really kind and helpful. Fairly rare. There are always going to be politics because people befriend eachother, but honestly you can set up a meeting with a director and they will help you resolve easily. As long as you speak out, people will listen.

      Cons

      Typical growing pains for our size, honestly. For a long time, Airbnb was flat and you could grow your career quickly since the company was small. Now they're trying to add ways to grow your career and make it defined and achievable since there's not low hanging fruit from a flat org, which is good. There's also increased attrition for people who have been here 5-7+ years, but honestly I think fresh people who are excited and new have been better for my team personally. Many managers are also junior, but we've started to hire senior managers - my manager's manager has been doing a great job shaping and changing, which I appreciate.

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      54 people found this review helpful
    8. 5.0
      Current Employee

      Recruiter

      Dec 28, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing culture and people, inspiring mission.

      Cons

      Growing pains with hyper growth

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    9. 5.0
      Current Employee

      Great culture and business with some growing pains

      Dec 6, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company culture is to fundamentally do good. I'm in a mid-level senior role, and I see these values being reflected on a day-to-day basis.

      Cons

      As a fast growing company transitioning into maturity, there are reorgs / leadership changes that were sorely needed. The changes are just starting to take place and some growing pains resulting from that, but personally excited for what this company can achieve with the new leadership team.

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    10. 4.0
      Former Employee, more than 1 year

      Amazing company and mission, shame about middle Management

      Jun 9, 2018 - Brand Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Young, passionate culture with a lot of heart, purposeful and inspiring mission. Amazing leadership team.

      Cons

      Growing pains of a startup wanting to maintain it's agility, but needing structure and process to support a rapidly ballooning organization. 99% amazing people, but some "managers" lack integrity and capability to manage teams or just have NFI what they are doing - completely unaligned with organizational values.

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