Abtran Reviews

Updated 14 Aug 2020

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2.7
42%
Recommend to a Friend
29%
Approve of CEO
Abtran Chairperson Michael Fitzgerald
Michael Fitzgerald
15 Ratings
Pros
  • "Lovely atmosphere , great people and work facilities(in 19 reviews)

  • "My own team leader was friendly and undestanding(in 18 reviews)

Cons
  • "Not allowed to be late more than 7 minutes or else they make you sign forms with your team leader(in 25 reviews)

  • "The pay was close to minimum wage and you only get 21 days holiday per year(in 12 reviews)

More Pros and Cons
  1. "Abtran Sligo"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Sligo
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Abtran full-time

    Pros

    Great environment, management and TL’s are lovely people. Main branch manager really sets the tone

    Cons

    Pay is poor, training could be better

    Continue reading
  2. "Good"

    3.0
    • Career Opportunities
    Former Employee - Sales Advisor 

    I worked at Abtran full-time

    Pros

    Good atmosphere and good management

    Cons

    Pay could be better for work done


  3. "Ok to work for but little encouragement to progress"

    3.0
    Former Employee - Customer Service Advisor in Cork

    I worked at Abtran full-time

    Pros

    The staff and flexible hours

    Cons

    Low pay and difficult to advance

  4. "Salary pack"

    4.0
    Current Employee - Sales Advisor in Cork
    Recommends
    Approves of CEO

    I have been working at Abtran full-time

    Pros

    Good team and great atmosphere

    Cons

    Salary and pay is less

  5. Helpful (1)

    "Poor"

    2.0
    Current Employee - Product Builder in Cork

    I have been working at Abtran full-time

    Pros

    People you work with make friends

    Cons

    Money is not great for the abuse from customers

  6. Helpful (1)

    "Not the best. Almost the worst."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cork
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Abtran full-time

    Pros

    Nice people and multinational experience

    Cons

    You are just a statistic.

  7. "Do not work here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mahon
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Abtran full-time for more than 3 years

    Pros

    People, good experience, easy going,

    Cons

    Wages management customers can be like a high school with cliques

    Continue reading
  8. "Don't bother"

    1.0
    • Work/Life Balance
    Current Employee - Customer Support Representative in Cork
    Doesn't Recommend
    Negative Outlook

    I have been working at Abtran full-time for more than a year

    Pros

    The people and some super Team Leaders!

    Cons

    Lack of respect from management, no concept for the respect of mental wellness, underpaid for numerous roles thrown at you, no sense of say or independence

    Continue reading
  9. Helpful (1)

    "Your experience will depend on the account that you get"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Advisor in Cork

    I worked at Abtran full-time for less than a year

    Pros

    Abtran is an outsourcer and has contracts with many companies as can be seen on their site. The job descriptions for each position can be very different, from customer support, technical support to a back-office job. So it will depend a lot on what account will you get. I met a lot of great people Got experience in the field of my study They were really flexible with my time off when I needed them, I had no issue with getting the dates that I want Offering overtime was also a plus for me

    Cons

    Low salary No benefits Not much career opportunities

  10. "Great company"

    5.0
    Former Employee - Customer Service Representative in Sligo

    I worked at Abtran full-time

    Pros

    Everyone is friendly and helpful

    Cons

    Unable to take any holidays

Found 323 reviews