ASDA Customer Service Reviews | Glassdoor.ie

Find jobs for Customer Service

ASDA Customer Service Reviews

Updated 16 Jan 2020

To filter reviews, or .

3.4
60%
Recommend to a Friend
67%
Approve of CEO
ASDA CEO Roger Burnley
Roger Burnley
21 Ratings
  1. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Worksop, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at ASDA part-time for more than 8 years

    Pros

    I enjoyed the customer relations

    Cons

    I wanted more hours but at the time they wasn't available

    Continue reading
    ASDA2020-01-16
  2. "My time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at ASDA part-time for more than a year

    Pros

    was not bad, had fun

    Cons

    Work like wasn't great due to long hours

    ASDA2020-01-15
  3. "Okay, but poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Wrexham, Wales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ASDA full-time for more than a year

    Pros

    Easy enough work to do, good hours and staff discount

    Cons

    Bad management and once you have one warning you have them all

    Continue reading
    ASDA2020-01-13
  4. "A good seasonal job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Customer Service Assistant in Bournemouth, England

    I have been working at ASDA for less than a year

    Pros

    Colleagues are nice, the work isn’t too hard but you’ll find a lot to do

    Cons

    Cutting the temporary contract short with minimal notice

    ASDA2019-12-29
  5. "Good part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Stockport, England

    I worked at ASDA part-time for more than 3 years

    Pros

    Flexible working hours, provides you with good experience for future jobs

    Cons

    Some of the management could be cliquey, challenge 25 was sometimes hard to deal with as customers would get angry

    ASDA2019-12-24
  6. "Asda petrol station review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Petrol Customer Service Assistant 

    I have been working at ASDA part-time for less than a year

    Pros

    Brilliant managers and good working hours

    Cons

    Some staff unwilling to rotate tasks

    ASDA2019-12-16
  7. "Terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Bournemouth, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ASDA part-time for more than a year

    Pros

    The pay is not too bad but it’s not worth it because the managers will treat you like dirt.

    Cons

    I was on my shift last night, went to the toilet & say down to poo, I looked up & there was the duty manager looking down on me. When I questioned him he made up 2 reasons why he needed to be there, then tried to physically intimidate me by standing in my way & not letting me pass, then told me I could make a complaint but it would go nowhere. I have reported the incident to the police. You need this job to help pay my way through University but my advice to anyone would be do not work here. Store management are bullies & speak to you very badly pretty much all the time.

    Continue reading
    ASDA2020-01-17
  8. "Best place I have ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant 

    I worked at ASDA full-time

    Pros

    Great pay and great staff

    Cons

    Nothing that I can think of

    Continue reading
    ASDA2019-12-02
  9. "Dont do overnight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Customer Service 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at ASDA for less than a year

    Pros

    Good pay for over night

    Cons

    Expect to much from staff

    ASDA2019-12-16
  10. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ASDA part-time for less than a year

    Pros

    pay was very good here

    Cons

    long hours long shifts short breaks

    ASDA2019-11-30
Found 108 reviews