Does AA Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, AA Insurance employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at AA Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at AA Insurance?

63% of AA Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AA Insurance 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at AA Insurance?

Customer Service Representative (30) , Sales Representative (8) , Sales and Service Representative (7) , Customer Manager (5) , Business Analyst (4) , Sales Associate (4) , Claims (3) , Claims Representative (3) , Consultant (3) , Pricing Analyst (3) , Sales Advisor (3) , Sales Agent (3) , Team Leader (3) , Administrative Assistant (2) , Claims Handler (2)

What are the pros of working at AA Insurance according to real employee reviews?

"great culture and experience here" ((in 22 reviews)); "People are great and they have a vision" ((in 17 reviews)); "Good training and onboarding process" ((in 9 reviews)); "Good pay and benefits for the role that I do." ((in 7 reviews)); "Company culture is great" ((in 5 reviews))

What are the cons of working at AA Insurance according to real employee reviews?

"Micro management" ((in 6 reviews)); "Managers have little to no experience in the roles they are overseeing (Very disconnected from teams and the work they are doing)." ((in 4 reviews))

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AA Insurance

AA Insurance Reviews

Compare reviews

3.5

63% would recommend to a friend

(186 total reviews)

Michelle James

71% approve of CEO

61% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.6

Culture and values

3.5

Work/Life balance

3.3

Senior management

3.3

Compensation and benefits

3.1

Career opportunities

AA Insurance has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AA Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

186 reviews

5.0

6 Oct 2025

Sales agent

Recommend

CEO approval

Business outlook

Pros

Great commission options, Opportunity to progress within company . Option to do exams while working with AA

Cons

Fast paste environment, high volume calls

AA Insurance Response

7mo

Thank you for taking the time to leave a review on AA Insurance’s Glassdoor profile. It looks like your review may be in regards to an overseas company that is not associated with AA Insurance, which is based in New Zealand. We encourage you to share your feedback with the correct company.

5.0

14 Oct 2022

yes

Sales executive

Recommend

CEO approval

Business outlook

Pros

yes it was so good

Cons

long long hours oh ye now

5.0

3 Jun 2026

Nice work environment with no negatives mentioned

Administrative assistant

Recommend

CEO approval

Business outlook

Pros

Nice work to stay. Good environment.

Cons

No negative comments, very good place to live

Viewing 1 - 3 of 186 Reviews

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