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Voxpro Communications Overview

Cork
1001 to 5000 employees
1973
Company - Private
Staffing & Outsourcing
Unknown / Non-Applicable
Voxpro - powered by TELUS International is an award-winning provider of Multilingual Customer Experience & Technical Support solutions to giant global brands. Voxpro is headquartered in Cork, with another Irish office located in Dublin's Silicon ... Read more

Mission: To deliver beautiful customer experiences to those that are changing the world.

Company Updates

  • Interested in working at Voxpro? Silicon Republic asked three employees what potential candidates need to know.

    http://glassdoor.com/slink.htm?key=vQzrM

  • This is why Voxpro encourages dreaming at work! ✨
    http://glassdoor.com/slink.htm?key=vQVbR

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Voxpro Communications – Why Work For Us?


We’re bringing human connection back into customer service one contact at a time.

Every time a person interacts with us they feel helped, informed, supported and happy; Fact!

 

Boldly Reject Mediocrity

 

BOLDLY REJECT
MEDIOCRITY

 

We relentlessly pursue operational beauty to deliver beautiful customer experience. This thinking cascades into everything we do. Voxpro is the hub to exercise your creativity. Never settle!

 

Belong to VoxPro

 

BELONG AT
VOXPRO

 

Each person is unique, each contribution matters. Our people own their journey and are empowered to realise it. We believe in careers without ceilings. Join us! Find your path in Voxpro.

 

Dare to Dream Big

 

DARE TO
DREAM BIG

 

We are a hub of audacious innovators. We are gamers, artists, musicians, travelers, bloggers, budding business enthusiasts. Got an idea? A dream? Bring it to life at Voxpro.

BEHIND THE VOICE

Step behind the voice to get a feel for what life is like at Voxpro.

 

Brace yourself:
There is no such thing as a normal day.

  • We thrive on solving new challenges.
  • We are agile. We are dynamic. We are the chameleon.
  • We think on our feet and push for the extraordinary.
  • We never give up.

Embrace the evolution:
We learn, share, and grow.

  • We put the customer first. Always.
  • We learn from our customers, we share what we learn.
  • We evolve together. Your customers are our customers.
  • Knowledge is our super power.
 

We’re relentless
in the pursuit of operational

beauty.

 
  • It cascades into every corner of the business.
  • Giving beautiful customer experience to the world is our why.
  • We are setting the standard to wow.
  • Our creativity boldly rejects mediocrity.

Ignite your
entrepreneurial
spirit.

 
  • Voxpro is a hub of audacious innovators.
  • You’re empowered to make a difference and encouraged to take risks.
  • You are always heard, it’s what makes us different.
  • Dare to dream big.

You belong at
Voxpro.

  • Our diversity defines our uniquely quirky style and we cherish it.
  • Human connection powers our community.
  • Our people are the business. They are our heart and soul.
  • Everyone belongs.

Voxpro Communications Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Voxpro Communications CEO Dan Kiely
Dan Kiely
185 Ratings
  • Featured Review

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Cork
    Current Employee - Manager in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time (More than 5 years)

    Pros

    People, atmosphere, opportunities, benefits, healthcare, sick pay, pension, paid maternity/paternity!! Couldn't beat it with a stick!

    Cons

    Canteen food is good but could be better!

    Advice to Management

    Communication is key!

See All 338 Reviews

Voxpro Communications Photos

Voxpro Communications photo of: Dream Big
Voxpro Communications photo of: Voxpro Cork
Voxpro Communications photo of: Outdoor meetings
Voxpro Communications photo of: Voxgro
Voxpro Communications photo of: Voxpro Dublin
Voxpro Communications photo of: Voxpro Dublin
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Voxpro Communications Interviews

Experience

Experience
61%
15%
24%

Getting an Interview

Getting an Interview
66%
20%
6%
5
2
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Tech Support Interview

    Anonymous Interview Candidate in Cork
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Voxpro Communications (Cork) in April 2018.

    Interview

    You get a call from a member of Voxpro asking you various questions about your availability and competence. If you are successful with this call, you are then asked to complete an English test to certify your English is up to standard. Then another test relating to the department you wish to apply for. After these tests are passed, you are then asked to come in for an interview. I had passed all of this and Voxpro had decided to cancel my interview out of the blue with an excuse that they weren't hiring any new candidates anymore. A complete waste of time.

    Interview Questions

    • They asked questions that imply you are only to be hired if you are completely flexible with no choice in the matter.   1 Answer
See All 87 Interviews

Voxpro Communications Awards & Accolades

  • Outsourcing Partnership of the Year, CCMA, 2016
  • Best in Learning & Development, Irish Early Career Awards, 2016
  • Deloitte Best Managed Companies, Deloitte, 2016
  • Best Managed Company Award, Deloitte, 2017
  • Inc 5000 Europe, Inc, 2018
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Work at Voxpro Communications? Share Your Experiences

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