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Competitors: Unknown
Pros
Great hours, great team and very good place to learnCons
Not much room for errors but plenty of training givenAdvice to Management
Open back Dublin officesAll answers shown come directly from Ulster Bank Reviews and are not edited or altered.
...Overworked, over pressurised, forced sale culture, bullying, favouritism, agism, unethical and the list could be non exhaustive and all for a poor wage after the bonus that is unrelevant to most is taken off...Read More
I applied online. The process took 3 weeks. I interviewed at Ulster Bank (Belfast, Northern Ireland) in Sep 2019
Interview
1 hour and 15 minutes, competency questions, just a bit about yourself, your educational background, precious job roles, and then you get told to wait in the waiting area for 10-15 mins while they tally up your points, and if you’re successful at this point they invite you in for a telephone role play, basically they call you from another line and you’re given a sheet with an of customers bank statement and you have to go through that with the customer over the phone, be empathetic and also offer as many alternatives as possible.Why do you want to work for UB? When did you give excellent customer service? Name a time when you had to work to a dead line? Tell us about a time you had a co-worker you didn’t necessarily get along with and how did you solve this problem?
Answer Question(37 Questions)
All answers shown come directly from Ulster Bank Reviews and are not edited or altered.
...Health insurance has a high deductible....
February 25, 2021