Ulster Bank Overview

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  • ulsterbank.co.uk
  • Belfast, United Kingdom
  • 5001 to 10000 Employees
  • 1836
  • Subsidiary or Business Segment
  • Banking & Lending
  • $1 to $2 billion (USD)


Ulster Bank is a bank for all of Ireland. Serving retail and commercial clients in both Northern Ireland and the Republic of Ireland, Ulster Bank offers personal and small business banking products such as savings and checking accounts, as well as loans, mortgages, credit cards, ...
Mission: Our key focus is putting our customers’ interests at the heart of everything we do.

Ulster Bank Reviews

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Approve of CEO
Jim Brown
Jim Brown
82 Ratings
Current Employee, more than 1 year


Dec 13, 2021 - Contractor Support/Project Administrator in Dublin, Dublin
Positive Outlook


Great hours, great team and very good place to learn


Not much room for errors but plenty of training given

Advice to Management

Open back Dublin offices
See All 293 Reviews

Diversity & Inclusion at Ulster Bank

(98 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Ulster Bank Reviews and are not edited or altered.

Does there seem to be diversity at Ulster Bank?

...Overworked, over pressurised, forced sale culture, bullying, favouritism, agism, unethical and the list could be non exhaustive and all for a poor wage after the bonus that is unrelevant to most is taken off...Read More

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Ulster Bank Photos

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Ulster Bank photo of: MISSING VALUEUlster Bank photo of: MISSING VALUEUlster Bank photo of: MISSING VALUE

Ulster Bank Interviews

Getting an Interview
Applied online59%
Employee Referral12%

  1. Customer Service Representative Interview

    Anonymous Employee in Belfast, Northern Ireland
    Declined Offer
    Neutral Experience
    Average Interview

    I applied online. The process took 3 weeks. I interviewed at Ulster Bank (Belfast, Northern Ireland) in Sep 2019


    1 hour and 15 minutes, competency questions, just a bit about yourself, your educational background, precious job roles, and then you get told to wait in the waiting area for 10-15 mins while they tally up your points, and if you’re successful at this point they invite you in for a telephone role play, basically they call you from another line and you’re given a sheet with an of customers bank statement and you have to go through that with the customer over the phone, be empathetic and also offer as many alternatives as possible.

    Why do you want to work for UB? When did you give excellent customer service? Name a time when you had to work to a dead line? Tell us about a time you had a co-worker you didn’t necessarily get along with and how did you solve this problem?

    Answer Question

See All 18 interviews

Ulster Bank Awards & Accolades

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Ulster Bank FAQ

(37 Questions)

All answers shown come directly from Ulster Bank Reviews and are not edited or altered.

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What is health insurance like at Ulster Bank?

...Health insurance has a high deductible....

February 25, 2021

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