Ulster Bank Overview

Work Here? Claim your Free Employer Profile
  • ulsterbank.co.uk
  • Belfast, United Kingdom
  • 5001 to 10000 Employees
  • 1836
  • Subsidiary or Business Segment
  • Banking & Lending
  • $1 to $2 billion (USD)

CompetitorsUnknown

Ulster Bank is a bank for all of Ireland. Serving retail and commercial clients in both Northern Ireland and the Republic of Ireland, Ulster Bank offers personal and small business banking products such as savings and checking accounts, as well as loans, mortgages, credit cards, ...
Mission: Our key focus is putting our customers’ interests at the heart of everything we do.

Ulster Bank Reviews

3.4
45%
Recommend to a Friend
64%
Approve of CEO
Jim Brown
Jim Brown
82 Ratings
5.0
Current Employee, more than 1 year

"Great"

Dec 13, 2021 - Contractor Support/Project Administrator in Dublin, Dublin
Recommends
Positive Outlook

Pros

Great hours, great team and very good place to learn

Cons

Not much room for errors but plenty of training given

Advice to Management

Open back Dublin offices
See All 293 Reviews

Diversity & Inclusion at Ulster Bank

3.7
(98 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Ulster Bank Reviews and are not edited or altered.

Does there seem to be diversity at Ulster Bank?

...Overworked, over pressurised, forced sale culture, bullying, favouritism, agism, unethical and the list could be non exhaustive and all for a poor wage after the bonus that is unrelevant to most is taken off...Read More

Read 3 more responses

Ulster Bank Photos

+ Add Photo
Ulster Bank photo of: MISSING VALUEUlster Bank photo of: MISSING VALUEUlster Bank photo of: MISSING VALUE

Ulster Bank Interviews

Experience
Positive71%
Negative18%
Neutral12%
Getting an Interview
Applied online59%
Recruiter12%
Employee Referral12%
Difficulty
2.8
Average
HardAverageEasy

  1. Customer Service Representative Interview

    Anonymous Employee in Belfast, Northern Ireland
    Declined Offer
    Neutral Experience
    Average Interview
    Application

    I applied online. The process took 3 weeks. I interviewed at Ulster Bank (Belfast, Northern Ireland) in Sep 2019

    Interview

    1 hour and 15 minutes, competency questions, just a bit about yourself, your educational background, precious job roles, and then you get told to wait in the waiting area for 10-15 mins while they tally up your points, and if you’re successful at this point they invite you in for a telephone role play, basically they call you from another line and you’re given a sheet with an of customers bank statement and you have to go through that with the customer over the phone, be empathetic and also offer as many alternatives as possible.
    Interview

    Why do you want to work for UB? When did you give excellent customer service? Name a time when you had to work to a dead line? Tell us about a time you had a co-worker you didn’t necessarily get along with and how did you solve this problem?

    Answer Question

See All 18 interviews

Ulster Bank Awards & Accolades

Let us know if we're missing any workplace or industry recognition

Popular Careers with Ulster Bank Job Seekers

JobsSalariesInterviews

Ulster Bank FAQ

(37 Questions)

All answers shown come directly from Ulster Bank Reviews and are not edited or altered.

See questions about:

What is health insurance like at Ulster Bank?

...Health insurance has a high deductible....

February 25, 2021

Read more

Work at Ulster Bank? Share Your Experiences

Ulster Bank logo
or